17d ago

Digital Experience Project Manager, Email & Mobile

OperationsProject Manager

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Quick Summary

Requirements Summary

Acts as the main point of contact for internal teams and vendors, applying change management practices to drive the sustainable adoption of new tools, processes, and systems.

Technical Tools

OperationsProject Manager

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

Relocation benefits are not available for this job posting.

Requirements

~1 min read

Must have robust Marketing Automation experience, including managing the hands-on execution of both Email Marketing and SMS Marketing campaigns (setup, segmentation, QA, optimization, and performance monitoring).
Experience with Email Marketing and SMS Marketing
Experience with marketing automation tools (Adobe Journey Optimizer, Salesforce Marketing Cloud (SFMC), Braze, or Iterable) and analytics platforms.
Strong project management skills to lead operational delivery and ensure efficient resource utilization.
Excellent communication and collaboration skills to align cross-functional teams and enterprise stakeholders.
Experience in healthcare or other regulated industries.

Nice to Have

~1 min read

Experience with Adobe Journey Optimizer (AJO) and prior hands-on work designing, developing, and executing multichannel/omnichannel lifecycle strategies and above-campaign initiatives that drive cohesive customer journeys and channel experiences, including leading product or campaign optimization pilots.
Familiarity with omnichannel systems and tools such as workflow and campaign automation platforms, CRM, AEM, or other CMS, combined with a strong understanding of compliance and regulatory frameworks in campaign management.
PMP or equivalent project management certification; Scrum Master or similar agile certification is a plus.

Please note: Resumes must be submitted in English, as our interview panel may include participants from outside your local country.

#LI-DC1

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.