Regional Manager

Are you an experienced retail leader ready to take the next step in your career? We are looking for a motivated and commercially minded Regional Manager to lead and develop a network of shops, drive business performance, and inspire Store Managers to achieve their full potential.

This is an exciting opportunity for someone who wants to make a real impact while benefiting from a structured development programme and a clear career path, with opportunities for continued growth into senior leadership.

As Regional Manager, you will be responsible for the day-to-day operational performance of your assigned region. Working closely with Store Managers and cross-functional teams, you will ensure excellent customer service, strong business results, and consistent operational standards.

Your key responsibilities will include:

• Monitor store sales, operational performance, and customer service
• Conduct store visits and ensure agreed actions are complete
• Support underperforming stores through improvement plans
• Coach Store Managers and hold them accountable for results
• Monitor labour, stock loss, waste, and controllable costs
• Support promotions and identify local sales opportunities
• Review store-level financial results and contribute to forecasting
• Ensure compliance with company, legal, and health-and-safety standards
• Support recruitment, training, performance management, and succession planning
• Prepare regional performance reports
• Lead at least one regional improvement project

We believe in investing in our people and supporting them to reach their full potential. During your employment, you will benefit from structured on-the-job training and leadership development. You will receive the opportunity to strengthen your leadership and commercial skills while progressively taking greater ownership of regional performance.

• At least 3 years’ experience in FMCG, convenience, supermarket, or comparable retail.
• At least 1 year of experience managing multiple shops.
• Proven ability to lead, coach, and develop Store Managers.
• A track record of improving sales, customer service, and operational performance.
• Working knowledge of P&L, labour costs, stock control, waste, and loss prevention.
• Experience handling performance management and employee-relations matters.
• Strong communication, analytical, coaching, and problem-solving skills.
• Ability to analyse performance data and translate it into practical action plans.
• Willingness to travel regularly between shops
• Possession of a full driving licence.

• Experience managing a region of similar size and complexity.
• Experience with budgeting and forecasting.
• Experience leading store openings, refurbishments, or turnaround projects.
• A qualification in business, retail, or management.