Aftermarket Product Development Manager

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

​About This Role

The Aftermarket Product Development Manager will play a pivotal role in driving business growth through new product development, product enhancements and introducing connected elements for aftermarket applications within the transport refrigeration industry. This position requires a blend of technical expertise, project management skills, and strategic vision to ensure the successful launch and growth of aftermarket new products. The candidate will lead cross-functional teams, manage multiple projects, and collaborate closely with Sales, Marketing, Service and Supply Chain departments to deliver value-adding and high-quality aftermarket solutions that meet customer needs and fast-changing market demands.
 

• Lead the development of new aftermarket products from concept to launch, ensuring they meet safety, regulatory, and quality standards.

• Capable of leading multiple projects simultaneously, coordinating with cross-functional teams to achieve aggressive project timeline and KPIs in cost, quality and performance.

• Work closely with Sales & Marketing and dealer network to gather key customer needs and establish value propositions to facilitate new aftermarket offerings adoption.

• Collaborate with Engineering and Service to define and execute test plan, iterate design to improve functional performance and serviceability, and validate through field trials.

• Support Supply Chain in supplier selection, supplier sample qualification and new product introduction (NPI) forecast to accelerate product launches and time to market.

• Identify and develop IoT sensing, connectivity, and electrification solutions that enhance existing offerings and accelerate the organization’s digital strategy.

• Service as the Subject Matter Expert (SME) on the Aftermarket offerings

• Drive sustaining issue resolution and offer technical insight on existing products.

• Manage product lifecycle strategy and identify parts obsolescence risks to trigger redesign or replacement actions for discontinued components.

• Support Sales, Inventory & Operations Planning (SIOP) and Excess & Obsolete (E&O) processes with product insight and lifecycle consideration.
   

• Bachelor’s degree

• 7+ years of combined product development experience in transport refrigeration, refrigeration, HVAC and heavy duty trucking

• 3+ years of project management
   

• Bachelor’s degree in engineering

• Strong working knowledge of refrigeration systems and components, with excellent problem-solving and analytical skills

• Excellent project management, communication and cross-functional collaboration skills with demonstrated capacity in multitasking.

• Proficiency in Product Lifecycle Management systems (e.g., Windchill), ERP systems (e.g., JDE or SAP), and CAD tools (SolidWorks, Creo, or similar).

• Proficiency in MS Office and collaboration tools (e.g., MS Teams, Zoom).

• Able to travel occasionally to support field trials and customer visits.

• Experience in transport refrigeration systems and components.

• Experience in electrical design, power electronics, IOT sensing or battery power management components.

• Ability to think outside in and navigate through ambiguity to create innovative solutions.

• Self-driven, motivated and excels in a dynamic environment.

• Advanced degree in engineering (MS or higher).

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