Apps Dev Tech Lead Analyst - C13 - CHENNAI

We are seeking a senior, hands-on Fenergo Technical Configurator at the Vice President level to lead the end-to-end functional platform configuration across our global KYCX (Know Your Customer / Client Experience) estate. This is a senior Individual Contributor role. You will be responsible for the technical configuration design and hands-on implementation of client journeys, policy rule sets, dynamic document models, risk rating logic, and security entitlements within Fenergo CLM. The position requires a deep technical understanding of Fenergo's declarative framework, data model, and workflow engine to translate complex institutional compliance requirements into scalable, maintainable platform configurations without writing custom application code. # Core Accountabilities ## 1\. Journey & Workflow Engine Configuration * Own the technical design, configuration, and end-to-end testing of complex client lifecycle journeys across Corporate, Institutional, and Commercial Banking lines of business. * Build and maintain workflows for Net-New Onboarding, Periodic KYC Refreshes, Event-Driven/Triggered Reviews, Material Change Ingestion, and Offboarding. * Configure dynamic stage-gates, milestone triggers, complex decision splits, task orchestration, operational handoffs, and parallel processing branches. * Implement SLA trackers, escalation paths, and automated fallback/exception handling mechanisms across jurisdictional booking locations. ## 2\. Policy, Risk & Regulatory Rules Setup * Configure and maintain the Fenergo Policy Manager, Regulatory Rule Engine, and Entity Requirement Matrices across major regimes (e.g., FinCEN CDD, FATCA/CRS, EU 5MLD/6MLD, MiFID II, Dodd-Frank, MAS, HKMA, FCA). * Set up dynamic Document Requirement Matrices, conditional document triggers, and Ultimate Beneficial Ownership (UBO) calculation rules based on entity types, ownership thresholds, and control structures. * Configure risk scoring criteria, automated SDD/CDD/EDD triggers, and integration points for screening triggers (Sanctions, PEPs, Adverse Media). ## 3\. Entitlements, Security & Data Visibility * Design and configure granular Role-Based Access Control (RBAC), functional permission sets, user profiles, and multi-tier approval hierarchies. * Configure strict data segregation and entitlement rules to enforce cross-border data privacy constraints and regional booking center restrictions. * Implement Maker-Checker (Four-Eyes principle) controls, operational segregation of duties (SoD), and compliance sign-off stage-gates. ## 4\. Data Modeling, UI Forms & Business Rules * Configure entity data models, complex multi-tier parent-subsidiary hierarchies, fund structures, authorized signers, and related parties in Fenergo. * Build dynamic, conditional UI forms, custom data groups, dropdown hierarchies, and field-level validation rules. * Configure data validation rules, format masking, and conditional visibility logic across various stages of the client journey. ## 5\. Technical Governance, Packaging & Releases * Manage configuration asset version control, configuration deltas, XML/JSON deployment packages, and migration scripts across Dev, UAT, Staging, and Production environments. * Perform pre-release impact assessments for Fenergo core upgrades, service packs, and policy changes to ensure backward compatibility and prevent configuration regressions. * Troubleshoot advanced configuration defects, data structure inconsistencies, and journey bottlenecks in production and pre-production environments. # Skills & Qualifications ## Must-Have Technical Expertise (Mandatory) * Banking & Domain Background: 12 to 15 years of solid experience in Corporate/Investment Banking or Wholesale Financial Services, with deep exposure to KYC/AML, Client Onboarding, Due Diligence (CDD/EDD), and regulatory compliance operations. * Senior Fenergo Hands-On Experience: Demonstrable, in-depth configuration experience on enterprise Fenergo CLM platforms (v8.x, v9.x, and/or SaaS/Cloud editions). * Fenergo Journey & Workflow Mastery: Extensive track record building and debugging complex, multi-entity journeys, stage-gates, parallel branches, and exception routing rules. * Policy Engine & Rules Configuration: Proven hands-on capability in configuring Fenergo Policy Manager, Entity Requirements Matrix, Dynamic Document Engine, and UBO threshold rules. * Entitlement & Access Model Setup: Direct experience configuring complex user roles, permissions, data-level visibility rules, and cross-jurisdictional entitlement frameworks. * Entity Data Modeling: Deep expertise in configuring Fenergo data dictionaries, custom attributes, entity relationship mapping, and dynamic UI forms. * Environment & Package Management: Hands-on experience preparing configuration packages, managing environment-specific variables, and executing zero-downtime configuration deployments across multi-tier environments. ## Nice-to-Have Skills (Preferred) * Fenergo Certification: Fenergo Certified Product/Configuration Professional. * API & Interface Payload Understanding: Strong functional familiarity with REST API / JSON / XML payload structures and data mapping dictionaries for integrating Fenergo with external screening engines (e.g., Fircosoft, World-Check), Core Banking, and Document Repositories. * External Data Provider Integration: Experience configuring data enrichment lookups and connectors (e.g., Dun & Bradstreet, Bureau van Dijk/Orbis, Companies House, Refinitiv, GLEIF). * Industry Compliance Certifications: ACAMS (CAMS) or ICA Diploma in AML/KYC. * Agile Delivery: Experience working in JIRA/Confluence within a Scrum/SAFe technical delivery model. # Scope & Non-Requirements * Individual Contributor Scope: This is a dedicated technical and functional configuration role with no line management or people management responsibilities. The candidate will own technical deliverables, solution designs, and platform setup directly. * No Software Coding Required: This role does not require software engineering or programming background (such as Java, C#, C++, Python, or web UI development). The focus is entirely on declarative platform configuration, rules engine authoring, data modeling, and workflow orchestration using Fenergo native configuration tools. \------------------------------------------------------ ## Job Family Group: Technology \------------------------------------------------------ ## Job Family: Applications Development \------------------------------------------------------ ## Time Type: Full time \------------------------------------------------------ ## Most Relevant Skills Please see the requirements listed above. \------------------------------------------------------ ## Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. \------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 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