Technical Program Manager II - Ferramentas de Trabalho

Take ownership of enterprise workplace technology programs that improve operational efficiency, strengthen security, and enhance the employee experience across a complex digital ecosystem. In this role, you will lead SaaS license lifecycle management, optimize software spending, and coordinate large-scale migrations of collaboration and productivity platforms. You will partner with engineering, information security, privacy, and business teams to deliver reliable, compliant, and cost-effective workplace solutions. You will also shape the evolution of internal license management products, streamline technical workflows, and establish governance practices for enterprise software adoption. This position combines technical program leadership, process optimization, and cross-functional collaboration in a remote work environment. Your impact will help reduce financial waste, mitigate technology risks, and make workplace tools easier and safer for employees to use.

• Proven experience as a Technical Program Manager, Technical Product Manager, IT Project Manager, or in a comparable technology leadership role.

• Demonstrated experience leading enterprise productivity tools or managing large-scale SaaS ecosystems and their governance.

• Bachelor's degree or equivalent higher education in Information Technology, Business Administration, Engineering, or a related field.

• Strong knowledge of enterprise collaboration platform architecture, administration, and migration, particularly Google Workspace and Microsoft 365.

• Hands-on experience leading domain and identity consolidation, as well as tenant transitions following mergers and acquisitions.

• Practical expertise in SaaS license lifecycle management, from license discovery and allocation through reassignment and offboarding.

• Strong understanding of agile methodologies, software lifecycle management, backlog refinement, and technical prioritization for engineering teams.

• Experience mapping technical processes, identifying opportunities to improve user journeys, and translating findings into concrete, executable action plans.

• Ability to apply AI tools and approaches to improve processes, streamline operations, and increase delivery efficiency.

• Strong communication, organizational, and stakeholder management skills, with the ability to coordinate multidisciplinary teams and balance technical, financial, security, and user experience priorities.

The following qualifications are considered an advantage:

• Experience leading decision-making committees responsible for approving, restricting, or governing enterprise software.

• Familiarity with security assessments and technical approval processes for third-party software solutions.

• Applied knowledge of data privacy regulations, including LGPD and GDPR, and strategies to mitigate risks associated with Shadow IT.

• Understanding of Identity and Access Management (IAM), Role-Based Access Control (RBAC), Single Sign-On (SSO), identity federation, and privileged account governance.