International Sales & Operations Administrator

Support the International Sales team by coordinating daily operations, managing product sampling, and improving administrative processes across international markets. This role will work closely with sales, marketing, supply chain, and regional partners to keep requests organized, timelines on track, and execution consistent. 

• Serve as a central point of coordination for international sales requests, tracking priorities, deadlines, and follow-up actions. 

• Coordinate with internal teams and regional partners on product availability, shipment status, launch requirements, and operational issues. 

• Maintain team calendars, contact lists, and trackers for launches, retailer requests, and key deliverables. 

• Support purchase orders, invoice reconciliation, vendor setup, and related documentation. 

• Coordinate sample requests for retailer meetings, product launches, training, events, and regional teams. 

• Manage the sampling process from request through delivery, including approvals, inventory availability, shipment coordination, and tracking. 

• Maintain accurate records of sample inventory, allocations, usage, and outstanding requests. 

• Partner with KAM, Marketing and Supply Chain to ensure samples and supporting materials arrive ahead of key deadlines. 

• Develop and maintain standardized request forms, trackers, checklists, and operating procedures. 

• Identify opportunities to simplify workflows, reduce duplicate work, and improve turnaround times. 

• Establish clear ownership, timelines, and status updates for recurring activities. 

• Improve visibility into open requests, flag delays, and follow through to resolution. 

• Keep shared files and records organized, accurate, and accessible. 

• 1–3 years of experience in sales administration, operations coordination, or a similar support role; beauty or consumer goods experience preferred. 

• Strong organizational skills and attention to detail, with the ability to manage competing priorities. 

• Proficiency in Excel and Microsoft Office; experience maintaining operational trackers and reporting. 

• Clear communication skills and confidence working across teams, markets, and time zones. 

• A proactive approach to problem-solving and improving how work gets done. 

Timely sample delivery, accurate operational tracking, fewer outstanding requests, and simpler, more consistent processes that allow the International Sales team to focus on business growth.