Senior Project Manager

AustraliaNormalsenior

OperationsProject Manager

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Quick Summary

Overview

Responsibilities End to end management of successful client software implementation / integration projects, including administration of contractual deliverables and timelines for multiple, complex,

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OperationsProject Manager

Responsibilities

~2 min read

→End to end management of successful client software implementation / integration projects, including administration of contractual deliverables and timelines for multiple, complex, projects of all sizes
→Includes planning, implementing, monitoring, and completing projects of any size, ensuring effective management of scope, resources, time, budget, quality, risk, and communications
→Ability to set goals, evaluate performance, and encourage collaboration
→Successfully negotiate internally and externally for Project needs, schedule, and scope
→Constructively manage personality and client conflicts
→Ensure the timely and budgeted completion of projects
→Ensure Project Management methods are used effectively and Project Management artifacts are readily available
→Ability to perform project control activities for complex projects simultaneously, including but not limited to:
→Creating and maintaining detailed project plans
→Weekly status reports
→Financial health reports to senior leadership
→Meeting minutes
→Coordinating staffing activities using shared resource pool for any sized project
→Reporting of project review findings so that the most important problem and noteworthy areas are clearly identified
→Experience and ability to turn large scale, complex, troubled projects around
→Demonstrates honesty and compassion for customers’ needs
→Manages the creation, execution and analysis of Project Change Orders and Scope of Work documents, including their estimates
→Establish and manage customer expectations, changes, or gaps in delivery and mitigate issues that may interfere with project success
→Challenge senior stakeholders on critical success factors
→Manages internal reporting and analysis for financial profitability across multiple and /or complex projects
→Employs an effective, diplomatic, and influential communication style that works across the organizational teams and regions to gain support and implement positive and successful change initiatives to improve overall Project Management processes and tools
→Ensures best practices, tools, and processes by following guidelines and processes established by the Center for Project Excellence competency center
→Maintains a culture of innovation, confidence and trust, best practice development
→Champions the promotion of integrity in all endeavors
→Assists with mentoring in both hard and soft skills required for the successful planning, execution, delivery and support of projects and their products
→Develops detailed staffing plans by resource for internal resource allocation/capacity planning
→Balances the client and internal team needs to understand and ensure proactive staffing decisions to:
→Deliver projects in a timely fashion
→Mitigate / reduce staffing risk
→Meet business financial objectives

Requirements

~1 min read

5+ years of Project Management experience working with external customers
7+ years Project Management experience with enterprise software implementations
Entrepreneurial mindset required, as the role needs capability of rapidly shifting focus and responding to ever-changing conditions
Strong consulting experience in Project Management
Familiarity with or background in HR, Payroll, or Workforce Management preferred
Knowledge of software development process and cycle
Knowledge of Agile and Waterfall project methodologies preferred
Associated experience in project delivery and/or Project Management qualifications such as PMI, Prince2 or equivalent
Proficient in Microsoft Products such as Outlook, Word, Excel, PowerPoint, Teams, SharePoint, etc.
Proficient in Project Management tools such as MS Project, SmartSheet, etc.
Additional languages beneficial
Work flexible hours
All other duties as assigned