Program Manager

Division/Unit: Strategic Investments Unit

Civil Service Title: Community Coordinator

Position Title: Program Manager

Salary Range: $80,000 - $90,000

Position Summary:

The New York County District Attorney’s Office has an immediate opening for a Program Manager in the Strategic Investments Unit. DANY’s Strategic Investments Unit plans, implements, and oversees special projects that advance the Office’s public safety and justice innovation priorities, including court-based initiatives, community-based programs, internal policy development and implementation, and the Office’s Criminal Justice Investment Initiative, a $250 million investment in community-based crime prevention and criminal justice system reform. 

Reporting to the Deputy Director of Strategic Investments, the Program Manager will manage the day-to-day implementation and performance of an assigned portfolio of DANY-funded programs and strategic initiatives. The Program Manager will serve as a primary point of contact for assigned community-based organizations, service providers, consultants, and other partners and will be responsible for monitoring implementation, reviewing program performance, identifying and helping resolve operational challenges, and ensuring appropriate follow-up on program commitments and deliverables. They will also support the development, procurement and launch of new programs and investments and collaborate closely with DANY units and external partners on initiatives related to Office practices and priorities. Strong candidates will be highly organized, resourceful, and thoughtful problem-solvers who demonstrate sound judgment, take initiative, communicate effectively with a wide range of stakeholders, and are comfortable independently managing complex projects.

We are committed to the recruitment, hiring, retention, and promotion of diverse staff. 

Responsibilities include but are not limited to:

• Manage the day-to-day implementation and performance of an assigned portfolio of DANY-funded programs and strategic initiatives, serving as the primary point of contact for community-based organizations, service providers, consultants, government agencies, and other program partners.
• Coordinate meetings and conduct regular provider check-ins, site visits, and other monitoring activities to assess implementation, identify challenges, support continuous improvement, and ensure alignment with program goals and contractual expectations.
• Review programmatic reports and quantitative and qualitative performance data for accuracy, completeness, and consistency; identify trends, discrepancies, or areas of concern; and work with providers and internal partners to address reporting and performance issues.
• Proactively identify programmatic and operational challenges, independently resolve routine implementation issues, track follow-up, and elevate significant decisions to the Deputy Director with clear analysis and recommendations.
• Develop and maintain project timelines, work plans, performance records, and other tools necessary to support effective implementation, coordination, and accountability across assigned initiatives.
• Support the Deputy Director in the development, design, procurement, and launch of new programs and strategic investments, including conducting research, assessing program models and feasibility, drafting solicitations and scopes of work, and developing budgets, staffing models, implementation plans, and performance measures.
• Prepare well-researched and data-informed memos, briefings, presentations, and other materials on existing programs, implementation challenges, and potential investments, and provide regular verbal and written updates to DANY leadership and other stakeholders.
• Develop and implement appropriate methods for gathering feedback from program participants, community members, providers, and other stakeholders to assess implementation and inform program improvements.
• Collaborate with DANY’s Data Analytics and Research Unit, Pathways to Public Safety Division, Procurement and Contract Management Unit, Community Partnerships Unit, Communications Unit, and other relevant bureaus and units on matters related to assigned programs and initiatives.
• Represent the Strategic Investments Unit in stakeholder meetings, site visits, community events, and other program-related activities; facilitate meetings, convenings, and collaborative discussions with internal and external partners as needed, including some events that may fall outside regular business hours.
• Maintain organized and accurate records related to assigned programs and initiatives.
• Perform other related duties and tasks as assigned.

Preferred Requirements/Skills:

• At least 3 years of relevant experience in program implementation, management, or oversight. 
• Demonstrated subject matter knowledge or experience related to one or more areas including: community-led programming, human services, violence prevention and intervention, behavioral health, diversion and/or reentry.
• Interest in public policy and a desire to tackle complex issues, including public safety, justice, and equity.
• Demonstrated ability to independently manage complex programs or projects, including coordinating multiple partners, tracking deliverables, identifying challenges, and driving work forward.
• Excellent judgment, critical thinking, and problem-solving skills, including the ability to assess implementation challenges, determine appropriate next steps, and identify when issues require escalation.
• Strong verbal and written communication skills, with demonstrated experience facilitating meetings, convenings, and collaborative discussions with diverse stakeholders; ability to synthesize complex information and communicate clear findings, decisions, and recommendations.
• Ability to build collaborative relationships with internal and external partners while maintaining appropriate accountability for program performance, deliverables, and commitments.
• Comfort reviewing quantitative and qualitative program data, identifying trends or inconsistencies, and using information to support program management and continuous improvement.
• Ability to synthesize information from multiple sources effectively and make clear and well-reasoned recommendations. 
• Proficiency in the Microsoft Office Suite (Word, Excel, and PowerPoint).

How to Apply:

• Apply with a Cover Letter and Resume.

Hours/Shift:

• Monday - Friday from 9:00 am - 5:00 pm.

Additional Information:

• Current office employees: To be eligible for a transfer or promotion, staff must have already served at least one (1) year in their current unit/bureau/department and be in good standing. In addition, must meet the minimum qualifications of the position.
• Looking for candidates that could commit to one (1) year to the hiring unit.
• Authorization to work in the United States is required for this position.

Minimum Qualification Requirements:

1. Bachelor’s degree in sociology, psychology, criminal justice/criminology, public health, social work/counseling, or related social science field; and
2. 3-5 years’ experience in program design, implementation, and/or management, experience with the criminal legal system, is preferred.

Public Svc Loan Forgiveness:

• As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement:

• City Residency is not required for this position. 

The New York County District Attorney’s Office is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.