Manager, Cloud Operations (WMWare)

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

• Act as the technical owner and subject matter expert for enterprise VMware virtualization and private cloud platforms

• Provide hands-on platform administration and advanced technical support across VMware Cloud Foundation, vSphere, ESXi, vCenter Server, vSAN, NSX, Aria, HCX, and integrated infrastructure services

• Define and maintain platform roadmaps, reference architectures, technical standards, configuration baselines, build patterns, and operational procedures

• Lead the technical design, implementation, integration, optimization, and lifecycle management of VMware platforms across datacenter and hybrid cloud environments

• Serve as the senior escalation point for complex incidents and recurring platform issues, leading deep technical troubleshooting, root cause analysis, corrective actions, and permanent remediation

• Provide technical governance and risk assessment for major changes, upgrades, migrations, architecture deviations, and workload placement decisions

• Design and implement automation using PowerCLI, PowerShell, VMware Aria Automation, Terraform, Ansible, and APIs to improve consistency, reduce manual effort, and strengthen reliability

• Drive proactive platform health management through observability, performance tuning, capacity forecasting, configuration compliance, vulnerability remediation, and technology currency

• Lead VMware Cloud Foundation and software-defined datacenter capabilities across compute, storage, networking, security, automation, and observability

• Establish and validate platform resilience, including High Availability, fault-domain design, backup integration, replication, VMware Live Site Recovery / Site Recovery Manager, recovery testing, and business continuity readiness

• Plan and execute platform patching, firmware and software upgrades, certificate lifecycle activities, hardware refreshes, and component interoperability validation

• Assess emerging VMware/Broadcom capabilities and supporting technologies, recommending adoption based on security, supportability, operational value, cost, and enterprise standards

• Develop technical documentation, knowledge articles, operational runbooks, and reusable operational standards to improve supportability and knowledge transfer

• Collaborate with architecture, security, network, storage, backup, cloud, application, and vendor teams to resolve technical dependencies and deliver reliable platform services

• Provide technical guidance and knowledge sharing to technical teams and stakeholders without direct supervisory or performance-management accountability

Build a career with us as we help our customers and the community live healthier, longer, better lives.

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