Product Owner (Customer Experience)
Quick Summary
Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal.
Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
In this role, you will own the end-to-end customer journey across our products, from the first visit to meaningful long-term connections. Your mission is to find the biggest growth opportunities in a product used by a million-strong audience, remove whatever stands between users and a great experience, and turn every improvement into measurable business results.
- Own the customer journey end-to-end, from registration to quality conversations, identifying friction points and growth opportunities across the whole funnel.
- Dig into data yourself: explore analytics with AI tools (e.g., querying BigQuery via MCP), validate insights, and turn them into strong, evidence-backed hypotheses.
- Write concise product briefs and drive ideas through specs, prototyping, and release together with developers, analysts, and designers.
- Build and prioritize the backlog based on the value each initiative brings to users and the business.
- Connect every initiative to business impact (revenue, net profit) rather than isolated conversion gains.
- Scale successful experiments across our product portfolio.
- Experience as a Product Owner, Product Manager, Project Manager, or Team Lead in B2C products; startup experience is welcome.
- A hands-on approach: you do the analysis, write the briefs, and push ideas through to results yourself.
- Practical experience using AI tools for product analytics and documentation.
- Strong command of product metrics and funnel analytics, combined with a solid understanding of unit economics.
- Track record of owning a business metric (revenue, turnover, net profit), not only conversion rates.
- Strong prioritization skills and comfort working with a broad scope.
- Persistence and drive to achieve results in challenging conditions.
- A technical background (degree in a technical field or previous development experience) is a strong plus.
What We Offer
~2 min readLocation & Eligibility
About this job
- Who can apply
- Applicants worldwide
- Posted
- Today
Listing Details
- First seen
- October 30, 2026
- Last seen
- October 30, 2026
Posting Health
- Days active
- 0
- Repost count
- 1
- Trust Level
- 59%
- Scored at
- October 30, 2026
Signal breakdown
Social Discovery Group is a global tech company and investment firm focused on solving loneliness and isolation through social discovery platforms, AI, and game mechanics.
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