Project Officer -AI Upskilling (Contractual) - ITDAI DC

Work for the IMF. Work for the World.

The Project Officer – AI Upskilling plays a central role in strengthening Fund‑wide AI literacy and capability by designing, delivering, and scaling AI learning programs. As part of the Digital Adoption & Change Management Unit of the Information Technology Department (ITDAI DC), this role supports the development of tailored learning pathways, practical training experiences, and hands‑on enablement aligned with the Fund’s AI adoption agenda. The contractual position serves as a connector across departmental training focal points to ensure staff at all levels gain the skills, confidence, and mindset to use AI responsibly and effectively in daily work. The position reports to the Unit Chief of the Digital Adoption and Change Management Unit.

• Design and deliver Fund‑wide AI upskilling programs
• Translate emerging technology trends (especially AI) into practical learning pathways tailored to staff roles and business needs.
• Ensure upskilling initiatives directly support adoption of IMF AI approved tools and platforms, including AI‑enabled solutions.

• Support the design and delivery of scalable learning programs, including workshops, hands‑on labs, demos, playbooks and executive briefings.
• Drive role-based, scenario‑driven learning that goes beyond tools to focus on how technology changes every day work.
• Act as the primary facilitator for in-person and virtual AI training for various ITD departments.

• Define and track adoption and upskilling metrics to assess effectiveness, behavioral change, and value realization.
• Use data and feedback to continuously refine learning approaches and scale what works.
• Update content continuously to reflect the fast-evolving AI landscape and new IMF approved tools.

Advanced university degree in Learning & Development, Education Technology, Computer Science, Information Systems or related field of study, with no minimum professional experience required; or a bachelor’s degree in a related field plus a minimum of 6 years of relevant professional experience.

• Strong understanding of AI concepts and their practical application in knowledge‑based work.
• Must have practical experience with Microsoft 365, Copilot, Copilot Studio, Cowork, AI agents, or comparable enterprise digital platforms.
• Must have practical experience in delivering technology learning programs, AI upskilling or large‑scale digital learning programs.
• Proven ability to translate complex technologies into accessible, role‑relevant learning experiences.
• Experience working across multidisciplinary teams and engaging senior stakeholders.
• Experience in international organizations, public sector, or similarly complex institutional environments is preferred.

• Exceptional communication, facilitation, and storytelling skills for senior‑level and technical
• audiences.
• Experience leading workshops, events, and high-engagement learning activities.

• AI and digital fluency
• Learning design and facilitation
• Stakeholder engagement and influence
• Results‑orientation and impact measurement
• Clear, concise communication

This is a one-year contractual appointment. Contractual appointments at the IMF are renewable for up to four years of cumulative contractual service, pending incumbent's performance, budget availability, and continuous business need.

The IMF is guided by the principle that the employment, classification, promotion, and assignment of staff shall be made without discrimination against any person. We welcome requests for reasonable accommodations for disabilities during the selection process. Information on how to request accommodations will be provided during the application process.