Accounting Operations Supervisor - Bureau of Motor Vehicles

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Position:  Accounting Operations Supervisor
Department: Secretary of State - Bureau of Motor Vehicles

Division: Administration & Finance Division

Location: Augusta, Maine
Schedule: Monday – Friday
Job Class: Business Manager I - 0041

Grade: 21

Salary: $23.65 - $33.39

Closing Date: November 16, 2026

At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer great benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens. 

We are looking for dedicated and collaborative individuals who thrive in a dynamic, growth-focused environment. If you are passionate about making a difference, driving success, and being part of a positive team culture, we want you on our team. 

The Accounting Operations Supervisor role oversees the General Processing team within the Accounting Unit by setting priorities, supervising staff, and providing guidance to ensure efficient operations. It manages daily deposits, accounts receivable (A/R), and accounts payable (A/P) processes while overseeing additional responsibilities based on operational needs. The role monitors workflow, identifies opportunities for process improvements, collaborates with leadership to implement enhancements, and serves as a subject matter expert for resolving operational issues relating to their team. The position also maintains knowledge of applicable laws, regulations, policies, and accounting standards, including SAAM, GAAP, GASB standards, and Office of the State Controller (OSC) guidance, to ensure compliance and accurate financial operations. 

• Organization & Follow-Through: Maintain awareness of the status of the team’s work, track commitments and deadlines, and ensure tasks are carried through to completion. 

• Professional Judgment & Attention to Detail: Apply analytical thinking and sound judgment to operational decisions while ensuring accuracy, consistency, and compliance. 

• Problem-Solving: Identify issues, assess risk, and put practical solutions in place, helping staff through challenges as they arise. 

• Adaptability: Lead the team through evolving policies, procedures, and technologies, including process improvement and modernization initiatives. 

• Customer Service: Provide courteous, accurate, and efficient service to internal and external stakeholders. 

• People Leadership & Development: Lead employees across varying levels of experience. Guiding onboarding, training, and ongoing development. 

• Communication: Communicate rules, policies, and changes clearly. Hold direct conversations with professionalism and empathy. 

• Operational Leadership: Maintain a consistent, stable level of processing in line with Department, OSC, and legislative deadlines. 

• Team Building: Foster collaboration, accountability, and a respectful, productive workplace culture. 

• Emotional Intelligence: Demonstrate self-awareness, empathy, discretion, and sound judgment. 

• Lead the General Processing team in maintaining a consistent, stable level of processing and preventing backlogs. 

• Supervise and develop direct reports by setting expectations, monitoring performance, and developing staff. 

• Keep track of the work of the team and balance the work to ensure that priorities and deadlines are met. 

• Maintain regular communication with the Managing Staff Accountant and Accounting Unit leadership through check-ins, team huddles, and ongoing collaboration. 

• Serve as a subject matter expert for General Processing functions, including accounts payable, billing, deposits, scanning, BIE entry, and other operational processes. 

• Serve as a point of contact for General Processing inquiries from internal and external stakeholders and help stakeholders troubleshoot and resolve challenges independently where possible. 

• Evaluate workflows, identify risks and opportunities for improvement, and lead the team in putting process enhancements in place. 

Comfort learning and adopting new technologies, experience streamlining or digitizing paper-based work, clear written communication, curiosity about emerging workplace tools, and the judgment to evaluate and verify their output before relying on it.

• Supervisory experience in accounting or business operations. 

• Experience with accounts payable, accounts receivable, deposits, or financial processing. 

• Experience with Lean or other continuous improvement practices. 

• Experience improving workflows, including streamlining or digitizing paper-based work. 

• Demonstrated ability to learn and adopt new technologies, including evaluating and verifying new digital tools. 

• Knowledge of accounting principles and financial regulations. 

• Strong organizational, written communication, and problem-solving skills. 
    

(Entry level knowledges, skills, and/or abilities may be acquired through, BUT ARE NOT LIMITED TO the following coursework/training and/or experience).

Education, training, and/or experience in Business/Public Administration, Accounting, Economics, or another related field demonstrating competency in coordinating business operations, reviewing and maintaining records, and acting in a leadership capacity.

The successful candidate must pass a National Criminal Background check, which may include fingerprinting.  

Questions about this position should be directed to Terri Kanaris Talent Acquisitions Specialist, via email Terri.Kanaris@Maine.gov

Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application. In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period. Applications cannot be accepted after the posting closing date.   

If you require a paper application, please download and print one HERE or contact our office at 207-441-9993.  Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Secretary of State, Office of Human Resources, 101 Hospital Street, Augusta, ME 04330 or faxed to 207-624-9313.  Be sure title of the job you are applying for is included.  Applications cannot be accepted after the posting closing date.   

We are an Equal Opportunity Employer committed to building an inclusive workplace that respects and values diversity across all backgrounds. 

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