Audiovisual Technician II

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

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Responsibilities:

• Communicates with clients to understand technical needs. Coordinates delivery and setup of audiovisual (AV) needs for events and classes.
• Operates AV equipment. Troubleshoots and resolves technical issues that may arise during the event.
• Performs routine maintenance and repairs on equipment as needed. Ensures equipment is not damaged during use and is returned to its proper storage locations.
• Acts as a resource for students and staff to address questions or issues.
• Assists with developing detailed and consistent documentation for department processes and policies.
• Assists department with basic clerical work, including scheduling, organization, training and other related tasks.
• Other duties as assigned.

• High School diploma and 1 year of experience providing audiovisual support in classrooms or similar environment or for live events required
• Or equivalent combination of education and experience

• Basic proficiency in modern computer programs (Microsoft Office, Google Apps, etc.) required
• Strong problem solving skills required
• Excellent customer service skills required
• Ability to communicate clearly and effectively required

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.