Media Infrastructure Engineer

Maintain and improve the reliability, performance, and availability of critical production infrastructure.

Handle physical infrastructure work, including server installations, equipment upgrades, cabling, and hardware maintenance.

Administer Windows and Linux servers, virtualized environments, and essential network services.

Monitor system performance, investigate incidents, and coordinate hardware or software support with vendors.

Support large-scale shared storage environments used by editorial and production teams.

Monitor storage utilization, troubleshoot performance issues, and plan for future capacity needs.

Manage media archiving and retrieval, including LTO tape libraries, data verification, and off-site storage.

Maintain reliable backup and recovery processes to protect production assets.

Troubleshoot network connectivity, bandwidth, and performance issues across production infrastructure.

Support high-speed networks, switches, VLANs, firewalls, and related services.

Work with editorial teams to resolve technical issues affecting media access, file transfers, and production workflows.

Assist with infrastructure improvements and expansion projects.

Develop scripts and tools to simplify routine administration and improve operational efficiency.

Support integrations between local infrastructure and cloud-based storage services.

Maintain technical documentation and identify opportunities to improve reliability, scalability, and workflows.

5+ years of experience in systems administration, infrastructure engineering, or a related technical role.

Hands-on experience supporting servers, networking equipment, and data center infrastructure.

Strong knowledge of enterprise storage systems, including NAS/SAN technologies and shared storage environments.

Experience with LTO tape libraries, media archiving, or large-scale backup systems.

Solid understanding of networking fundamentals, including routing, switching, VLANs, firewalls, and high-speed connectivity.

Experience administering Linux, Windows Server, virtualization platforms, and Active Directory.

Familiarity with macOS environments and supporting creative or technical users.

Experience with scripting or automation using Python, Bash, PowerShell, or similar tools.

Strong troubleshooting skills and the ability to work independently.

Ability to communicate effectively with both technical teams and nontechnical users.

Based in Raleigh, NC, or willing to relocate, with availability for on-site work and occasional travel.

Experience in media production, post-production, broadcast, VFX, or animation.

Familiarity with storage platforms such as Qumulo, PowerScale/Isilon, Avid NEXIS, or SNS EVO.

Experience with archive solutions such as Spectra Logic, Quantum, Archiware, or SGL.

Knowledge of Adobe Premiere Pro or other professional editing applications.

Experience with cloud infrastructure (AWS, Azure, or GCP), media asset management systems, or file transfer technologies.

Relevant networking, storage, or cloud certifications.