Senior TA Operations Specialist

As a Senior TA Operations Specialist, you will play a key role in managing, optimizing, and supporting the technology and processes that power Talent Acquisition operations. You will contribute to the implementation and testing of Workday for Talent Acquisition, ensuring a smooth transition and effective adoption across recruiting teams. You will also provide operational support for core recruiting platforms, including Greenhouse and ChartHop, resolving technical issues and improving system reliability. Working closely with recruiters, coordinators, project teams, and business stakeholders, you will identify process gaps and implement practical solutions. Beyond day-to-day troubleshooting, you will drive continuous improvement through process optimization, documentation, and training. This is an opportunity to influence the evolution of a growing Talent Acquisition function while building expertise in HR technology and systems leadership.

• Demonstrated experience in Talent Acquisition Operations, HR Operations, HRIS, recruiting systems administration, or a closely related field.

• Hands-on experience supporting applicant tracking systems and HR technology platforms, ideally including Workday, Greenhouse, and ChartHop.

• Experience participating in HRIS or ATS implementations, including requirements gathering, test planning, user acceptance testing, defect tracking, and go-live support.

• Strong understanding of recruiting workflows and operational processes, including requisition management, headcount alignment, backfills, employee conversions, and data management.

• Proven ability to troubleshoot technical and data-related issues, investigate system discrepancies, identify root causes, and implement sustainable solutions.

• Experience managing support tickets, prioritizing requests, and delivering responsive and reliable internal customer support.

• Strong analytical and problem-solving skills, with the ability to recognize recurring patterns and translate findings into practical process improvements.

• Excellent organizational and project coordination skills, with the ability to manage multiple priorities and work effectively in a changing environment.

• Strong written and verbal communication skills, including the ability to document technical processes and explain system workflows to non-technical stakeholders.

• Collaborative mindset and proven ability to work cross-functionally with recruiters, coordinators, HR teams, technical specialists, and business stakeholders.

• A proactive, detail-oriented, and solutions-driven approach, with an interest in developing expertise in HR technology and leading larger systems and process improvement initiatives.