Solution Architect - Workday Procure to Pay

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

We are seeking an experienced Senior Workday Solutions Architect with deep functional expertise across the Procure-to-Pay (P2P) domain to support and evolve our enterprise Workday landscape. This role focuses on Workday Procurement, Workday Strategic Sourcing (WSS), Workday Expenses, VNDLY, and related integrations—ensuring our solutions are scalable, future‑ready, and aligned to business strategy. 

The ideal candidate is a functional Workday expert with hands‑on implementation and support experience across WSS, Workday Procurement, Workday Expenses, and VNDLY. This individual will translate business needs into solution designs, guide operational support, and own enhancements, optimizations, and Workday roadmap adoption. 

Full remote within US (Not limited to the states that the job is tagged to)

• Own the P2P Architecture & Roadmap 

• influence across enterprise-wide Workday strategy. 

• Serve as the functional architect for Workday Procurement, WSS, Workday Expenses, and VNDLY. 

• Lead design, configuration, and deployment of scalable P2P solutions. 

• Collaborate with stakeholders to gather requirements and document solution architecture. 

• Govern Workday configuration for consistency, stability, and best‑practice alignment. 

• Provide expert-level functional support across procurement, sourcing, supplier management, and expenses. 

• Own operational oversight including triage, root cause analysis, and permanent fixes. 

• Identify and implement enhancements that improve compliance, efficiency, and usability. 
• Ensure alignment with upstream/downstream systems including VNDLY, Finance, AP, and HR. 

• Monitor Workday’s roadmap and release cycles. 
• Evaluate new features, perform impact assessments, and lead rollout planning. 
• Recommend strategic adoption of new capabilities to improve procurement and expense processes.
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• Act as liaison between procurement, finance, IT, HR, and external partners. 
• Partner with integration teams to support functional design and data flows. 
• Mentor analysts and SMEs on Workday configuration and process design. 

• Maintain functional documentation including SOPs and configuration notes. 
• Lead UAT planning, regression testing, and production validation. 
• Ensure P2P processes align with audit standards and internal controls. 

• 6-8 years of Workday functional experience with focus on Procurement, WSS, Expenses, and Financials. 
• Hands-on implementation and support experience with Workday Strategic Sourcing, Workday Expenses, VNDLY, and Workday Procurement. 
• Strong understanding of procurement operations (requisitions, sourcing events, suppliers, contracts, POs, invoicing). 
• Experience designing scalable solutions following Workday best practices. 
• Proven experience with Workday enhancements, release management, and feature adoption. 
• Excellent communication and stakeholder management skills. 

• Workday Pro Certifications (Procurement, Expenses, Reporting, or Integrations). 
• Experience leading full lifecycle implementations across WSS, Expenses, Procurement, or VNDLY. 
• Knowledge of financial accounting flows tied to procurement. 
• Ability to influence cross-functional partners and lead design decisions. 
• Experience in large enterprise or global Workday environments. 

Employee Referral

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About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai. 

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

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