Biomedical Equipment Technician Supervisor — Swedish and Skokie

• Position: Supervisor, Biomedical Equipment Technician
• Location(s): Swedish Hospital & Skokie Hospital
• Full Time/Part Time: Full time
• Hours: Days; Regular hours of operation

The Supervisor, Biomedical Equipment Technician provides day-to-day leadership and supervision of Biomedical Equipment Technicians, ensuring team performance, appropriate work allocation, staff development, and consistent delivery of safe, timely, and high-quality Clinical Engineering services. The Supervisor partners with the CE Operations Manager to plan and allocate team member and vendor resources, achieve maintenance and customer-service goals, and ensure compliance with applicable standards and procedures, while providing coaching, technical guidance, and development to team members. The Supervisor also independently performs advanced technical work in the installation, maintenance, troubleshooting, and repair of complex diagnostic and therapeutic medical devices and systems across Endeavor Health.

• →People Leadership & Team Performance
  • →Provide day-to-day leadership and supervision of Biomedical Equipment Technicians, including work direction, coaching, performance feedback, development, training, and accountability. Partner with the CE Operations Manager on hiring, performance reviews, corrective action, and other employee matters.
• →Work Planning & Resource Management
  • →Manage planned maintenance schedules and assign planned and unscheduled work orders based on technician capabilities, workload, priorities, and service needs. Coordinate vendor resources as needed and ensure timely response to urgent and routine service requests.
• →Technical Service & Support
  • →Troubleshoot, maintain, and repair primarily non-imaging diagnostic and therapeutic medical devices; install, calibrate, and test new medical electronic devices and systems. Serve as an escalation resource for complex technical issues.
• →Maintenance, Safety & Compliance
  • →Ensure work is completed in accordance with manufacturer guidelines, applicable codes, regulatory requirements, and organizational policies, including planned and corrective maintenance, cybersecurity patching, incoming inspections, recalls, and equipment disposition. Monitor team compliance and address performance or quality concerns.
• →Customer Service & Operational Support
  • →Partner with the CE Operations Manager on safety and customer-service rounding; participate in routine and special meetings, including daily safety huddles and monthly safety committee meetings. Promote timely communication and effective service recovery when concerns arise.
• →Technical Leadership & Staff Development
  • →Provide technical guidance, coaching, and mentorship to Biomedical Equipment Technicians and student interns. Identify training and development needs and support continued growth in technical competency.
• →Equipment & Process Improvement
  • →Support refurbishment, relocation, and equipment-modification projects; review technical literature and identify opportunities to improve service practices, reliability, safety, and efficiency.
• →Capital & Equipment Planning
  • →Identify and recommend equipment replacement needs to CE leadership and collaborate with manufacturer representatives to obtain technical product information supporting equipment decisions.

• →Education: Associate's degree in biomedical or electronics technology (or equivalent military training).
• →Licensure: Valid driver's license.
• →Certification: Certified Biomedical Equipment Technician (CBET) – Preferred.
• →Experience: Typically 5 years of experience in preventive maintenance, troubleshooting, and design of biomedical equipment or comparable devices
• →Unique or Preferred Skills:
• →Knowledge: OEM training on advanced devices such as ventilators, physiological monitoring systems, or surgical equipment.
• →Skills: Basic proficiency in Microsoft Office (Word, Excel); planned-maintenance scheduling and work-order assignment; advanced troubleshooting, calibration, and repair of complex medical devices.
• →Abilities: Plan, allocate, and monitor technician and vendor resources; mentor junior technicians and student interns; lead safety and customer-service rounding; use of personal vehicle for travel to various sites.