Program Manager, CE Imaging

• Position: Program Manager, Clinical Engineering Imaging
• Multiple Locations Available: Skokie, Corporate – Systemwide coverage
• Full Time/Part Time: Full time
• Hours: Days; Regular hours of operation

Job summary: Manages in-house service of Endeavor Health's diagnostic and therapeutic imaging equipment across all hospitals — CT, MRI, Nuclear Medicine/PET, Mammography, Ultrasound, R&F, Interventional/Cath, PACS, and radiation-oncology support. Leads the imaging technical workforce (Imaging Engineer I-III, Specialist), owns imaging uptime, image quality, and regulatory compliance, and drives the modality-by-modality conversion of OEM and third-party (ISO) imaging service contracts to in-house coverage.

• →Direct day-to-day service, PM, and repair of all imaging modalities across Endeavor sites; assign scheduled and unscheduled work and ensure rapid response to imaging downtime
• →Lead and develop the imaging technical team (Imaging Engineer I-III, Specialist); manage schedules, on-call coverage, productivity, performance, and competency development
• →Own imaging uptime and PM compliance; build first-call and in-house capability to reduce reliance on OEM and third-party (ISO) service contracts
• →Execute the modality-by-modality in-sourcing roadmap — sequence which imaging systems move in-house as team capability, training, parts access, and OEM service keys/tools are secured
• →Partner with Radiology, Cardiology, and Radiation Oncology leadership on service quality, scheduling, and new-equipment planning; serve as imaging service point of contact
• →Coordinate with the radiation physicist on QA testing, calibration, and state licensing; ensure compliance with TJC requirements
• →Manage imaging service vendors and contracts; support pre-purchase evaluations, total-cost-of-ownership analysis, and capital-replacement recommendations
• →Oversee imaging-device cybersecurity and PACS connectivity with Information Security; maintain recall and PM documentation in the CMMS

• →Education:
  • →Required: Associates degree in Biomedical/Electronics Engineering, Radiologic/Imaging Technology, or a related technical field; equivalent experience considered.
  • →Preferred: Bachelors degree in Biomedical/Electronics Engineering, Radiologic/Imaging Technology, or a related technical field; equivalent experience considered.
• →Experience:
  • →Required: 5+ years servicing diagnostic imaging equipment across multiple modalities (CT, MRI, NM, Cath/IR, Mammography); 3+ years in a lead or supervisory role in a technical/imaging environment.
• →Unique or Preferred Skills:
  • →Knowledge: Expert knowledge of imaging modalities, PACS/network connectivity, and high-voltage/ionizing-radiation safety; familiarity with TJC regulatory requirements.
  • →Skills: Strong CMMS fluency; managing vendors, contracts, and cross-functional projects; excellent communication and mentoring of technicians.
  • →Abilities: Partners with clinical leadership; works in a hospital environment with exposure to high voltage, ionizing radiation, and biohazards; available for travel between sites and on-call rotation.

·         Technical:

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  • →CMMS / asset-management platforms
  • →PACS and imaging network connectivity
  • →Imaging modality service tools

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  • →Physical demand: Medium work (exerting up to 50 lbs. of force occasionally and/or up to 30 lbs. of force frequently and or up to 10 lbs. of force constantly to move objects)