Risk Controller

ACG_3961_JOB Our client is a leading express delivery and logistics company in Vietnam, seeking experienced professionals to join their organization. 1. Sales Compliance & Internal Auditing Conduct daily internal audits and targeted reviews of sales activities within express delivery and logistics operations to identify regulatory non-compliance, policy violations, and potential business risks. Review irregular sales practices, including abnormally low pricing, unauthorized quotations, non-compliant discounts, special payment terms, unusual contractual clauses, and unauthorized service commitments. Ensure that sales activities comply with company policies and procedures relating to pricing, contracts, credit limits, payment settlement, and business approvals. 2. Sales Conduct & Compliance Monitoring Perform compliance reviews of sales personnel throughout the sales process, including customer acquisition, quotation preparation, contract execution, customer relationship management, and business handovers. Identify inappropriate sales practices, such as fictitious customers or falsified performance figures, customer ownership disputes, customer poaching or overlapping accounts, unauthorized commitments, and conflicts of interest. Investigate, verify, and document violations of company policies, operational procedures, and professional conduct standards by sales personnel. 3. Sales Data Analysis & Anomaly Investigation Regularly analyze sales data, including pricing, revenue, shipment volumes, gross profit margins, discounts, and accounts receivable, to identify unusual transactions and high-risk customers. Conduct targeted investigations into low or negative gross margins, abnormal pricing, irregular shipment volumes, and discrepancies in accounts receivable. Develop and maintain early-warning mechanisms for sales-related risks and systems for tracking abnormal transactions. 4. Corrective Action & Follow-up Management Prepare internal audit reports and recommend corrective actions based on audit findings, clearly identifying responsible departments, individuals, and implementation deadlines. Monitor the progress and effectiveness of corrective actions, and escalate repeated violations or significant compliance breaches to management. Periodically consolidate and review representative non-compliance cases to support improvements in sales management policies and operational processes. 5. Sales Compliance Framework Development Support the establishment and continuous improvement of sales compliance management frameworks, internal business audit procedures, and risk control mechanisms. Identify potential risks throughout sales operations and develop internal audit checklists and a database of risk-related cases. Assist in delivering sales compliance training and sharing practical case studies to strengthen the sales team's awareness of compliant business practices. Requirements Bachelor's degree or higher, preferably in Logistics, Marketing, Finance, Auditing, Business Administration, or a related discipline. At least 2 years of professional experience in express delivery, logistics, supply chain, or freight forwarding. Previous experience in sales management, sales operations, internal auditing, risk management, or compliance is an advantage. Good understanding of sales processes within the express delivery and logistics industry, including customer acquisition, quotation, contract management, credit approval, payment settlement, and accounts receivable management. Strong analytical, problem-identification, and risk-assessment skills, with the ability to detect irregularities and potential risks through operational and sales data. Strong professional integrity, adherence to established principles, and effective communication and coordination skills. Ability to independently conduct investigations into compliance violations and follow through on corrective actions until resolution. Proficiency in Microsoft Excel and standard office applications, with solid data analysis capabilities. Excellent communication skills in both Chinese and English, with the ability to manage daily business communication and documentation in both languages. Benefits Competitive salary with performance-based and project-based bonuses. Full salary during the two-month probation period. Full participation in social insurance, health insurance, and unemployment insurance, together with paid leave in accordance with regulations. Insurance contributions based on 85% of the official salary. 12 days of annual leave, with one additional day granted for every five years of service. Professional training and development opportunities, with support from colleagues across the Group. Exposure to international and cross-border business activities. Dynamic and creative working environment with opportunities to work with new technologies. Contact: Tran Tran Due to the immense number of applications, only shortlisted candidates will be contacted.