Cloud Engineer III

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. 

The Cloud Engineer III is primarily responsible for deploying, configuring, troubleshooting and ensuring continuity of client and QTS physical and virtualized infrastructures and operating systems, with a fundamental understanding of those specialties including any associated automation. The candidate must demonstrate the ability to successfully analyze and perform technical and process-based problem resolution with an emphasis on customer satisfaction. The candidate must be well versed in Cloud technologies and display a desire to continuously grow and improve both technical and soft skills.

• →Bachelor’s degree in a related field or equivalent professional experience
• →Seven or more years of progressive IT engineering experience
• →Advanced experience deploying, upgrading and migrating complex private cloud environments according to best practices using current versions of VMware vCenter Server and ESXi
• →Advanced experience configuring network virtualization technologies (NSX)•Advanced experience configuring High Availability and clustering •Advanced knowledge of various protocols/services such as SMTP, SNMP, SSL, SSH and DNS
• →Advanced experience deploying and administering Windows, CentOS and Red Hat operating systems
• →Advanced understanding of Python, Ansible, PowerShell, and/or JavaScript/JSON/REST API
• →Advanced experience hardening Operating Systems in accordance with compliance standards and policy
• →Advanced understanding of BGP peering, HSRP and IP subnetting
• →Experience with Active Directory and Exchange administration on an enterprise level
• →Experience with IT monitoring systems
• →US Citizenship for this position is required by law due to federal customer contracts

• Six or more years of Systems Administration/Engineering experience, with a focus on virtualization and hyperconverged technologies
• VMware Certified Professional-Data Center Virtualization (VCP-DCV) certified
• One or more systems-focused certifications (MCSA/MCSE, RHSE/RHSA, etc.)
• One or more additional technology professional certifications (CompTia A+, Network+, etc.)
• Prior experience working in a Data Center environment
• Strong knowledge of Python, Ansible, PowerShell, and/or JavaScript/JSON/REST API

• Strong technical troubleshooting skills
• Ability to communicate effectively with clients, vendors, and colleagues
• Orderly documentation, time management, and planning skills
• Excellent written and oral communication, problem solving, and process management skills.
• Ability to work well within a team environment in a matrixed organization
• Strong customer relations skills
• Ability to learn and apply new technology and methodologies in a distributed environment
• Actively invests in growing yourself and others to build the talent and capabilities required for sustained success. Provide training and mentorship for lower-level team members