Program Manager, Test Operations

As Program Manager, Test Operations, you will own the system that turns test requests from every hardware and software program into an executable schedule across Kodiak's sites, trucks, and contracted test tracks. You will run intake, triage, and prioritization for all engineering test requests, translating program priorities into queue order and handing a ready-to-execute schedule to the Test Operations team. 

You will also manage day-to-day test track operations and own the track spend line. This role works independently at the intersection of Program Management, Engineering, and Test Operations, resolving operational conflicts in conjunction with those teams and escalating with clear tradeoffs when demand exceeds capacity.

• Own the test request workflow in Linear from intake through Ready to Schedule: daily triage, request quality enforcement, and queue curation
• Define how requests enter the system, including request templates and a pre-filter standard built with TPMs
• Run the weekly cross-site scheduling meeting and translate program priorities into queue order
• Define and enforce lead-time standards, with an expedited path for true emergencies
• Resolve operational conflicts with program and site teams, and escalate with clear tradeoff recommendations

• Book time across Kodiak's contracted test tracks and manage day-to-day vendor and facility operations
• Coordinate with site supervisors to match trucks, drivers, and track slots to the scheduled queue
• Own the track operations spend line: forecast against the test plan, approve spend within delegated authority, and report variance monthly

• Publish weekly funnel metrics (time-to-schedule, aging, throughput) into standard Ops and MBR reporting
• Execute monthly backlog scrubs, SLA breach reviews, and ticket data quality audits
• Improve intake, scheduling, and reporting processes as test demand scales

• 5+ years in test operations, fleet, flight, or vehicle test coordination, or similar high-tempo scheduling environments
• Has owned a work-intake and scheduling system end to end (Linear or Jira fluency; SLAs, dashboards, light automation)
• Budget experience: has forecast and defended a spend line, not just tracked it
• Vendor or facility management experience

• AV, test operations, aerospace, or automotive proving ground background
• Experience building operational metrics and reporting from scratch

• Credible with senior engineers; makes and communicates priority calls under pressure
• Holds a "not yet" professionally when demand exceeds capacity
• Highly organized with relentless follow-through; the queue never slips
• Builds processes that scale beyond one person