Innovation Program Manager

The Innovation Program Manager is responsible for identifying, developing, and implementing new product and service ideas that support Al Ahly Momkn’s growth and enhance its customer and merchant value propositions. The role manages the full innovation lifecycle from market research and idea generation to business-case development, piloting, launch, and performance evaluation. The position requires close collaboration with Product, Technology, Business, Marketing, Finance, and external partners to turn promising concepts into commercially viable fintech solutions. 1. Innovation and product development: a) Identify new fintech product, service, and business-model opportunities based on customer needs, market trends, competitor activity, and emerging technologies. b) Lead brainstorming sessions, innovation workshops, and structured idea-generation initiatives across the organization. c)Translate selected ideas into clear product concepts, value propositions, customer journeys, and implementation plans. d)Develop business cases covering market potential, customer value, expected revenue, cost, risks, required capabilities, and return on investment. e) Prioritize innovation opportunities based on strategic alignment, feasibility, customer impact, and commercial potential. 2. Program implementation: a) Manage the end-to-end delivery of innovation initiatives, from concept validation and prototyping to pilot execution and full-scale launch. b) Define program objectives, scope, milestones, budgets, resources, risks, and success measures. c)Coordinate with Product and Technology teams to develop functional requirements and support solution design. d)Work closely with Risk, Compliance, Legal, Information Security, and Finance teams to ensure that proposed solutions meet applicable requirements. e) Monitor implementation progress, resolve obstacles, and provide regular updates to senior management. f) Ensure that successful pilots are transitioned into scalable, operational products or services. 3. Research and experimentation: a) Conduct market, customer, and competitor research to identify unmet needs and potential areas of differentiation. b) Track fintech developments, including digital payments, lending, financial inclusion, embedded finance, artificial intelligence, and other relevant technologies. c) Design and manage proofs of concept, prototypes, and minimum viable products. d) Establish clear testing criteria and use customer feedback and performance data to improve concepts before launch. e) Recommend whether initiatives should be scaled, modified, paused, or discontinued based on evidence. 4. Stakeholder and partnership management: a) Build strong working relationships with internal teams and ensure alignment throughout the innovation process. b) Identify and assess potential partnerships with fintech companies, technology providers, startups, financial institutions, and other relevant organizations. c) Coordinate with external partners during solution development, integration, piloting, and implementation. d) Prepare and present innovation proposals, business cases, progress updates, and recommendations to senior management 5. Innovation governance and performance: a) Maintain a structured innovation pipeline showing ideas, evaluation results, development stages, owners, timelines, and decisions. b) Establish performance indicators for each initiative and monitor results after launch. c) Document lessons learned and apply them to future innovation programs. d) Support the development of an innovation culture by encouraging experimentation, collaboration, and responsible risk-taking. Requirements Bachelor’s degree in Information Systems, Engineering, or a related field. 5–7 years of relevant experience in innovation, product management, program management, digital transformation, business development, or a related field. Experience in fintech, digital payments, banking, financial services, or technology is strongly preferred. Proven experience in developing new product or service concepts and managing their implementation. Experience preparing business cases, feasibility assessments, and executive presentations. Professional certification in Project Management, Product Management, Design Thinking, Agile, or Innovation Management is an advantage. Strong understanding of fintech products, digital customer journeys, and technology-enabled financial services. Ability to turn market or customer insights into practical product opportunities. Strong project and program management capabilities. Excellent analytical, problem-solving, and commercial-evaluation skills. Knowledge of product discovery, prototyping, pilot management, and go-to-market planning. Strong stakeholder management and cross-functional coordination skills. Benefits Embark on an exciting journey with the Fin-Tech Experts. Join a workplace that actively encourages and supports all talents. A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self. Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.