Business Operations Coordinator - Waco, Texas

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About this role

Carrier Climate Solutions Data Center Business Operations has an opportunity for a Business Operations Coordinator.

The Business Operations Coordinator supports the Data Center (DC) team in Texas USA by executing operational processes and assisting with daily management tasks to ensure high-quality service delivery and exceptional customer experience. Reporting to the Business Operations Supervisor, the coordinator works closely with Business Operations Generalists, master schedulers, and project managers to help maintain smooth operations, accurate records, and compliance with Carrier policies. 

This is an onsite role for someone living in Waco, Texas.

Key Responsibilities

• Create cases, open jobs, and dispatch work orders in coordination with team supervisors.
• Monitor project timelines, track task progress, and provide backup coverage for the master scheduler.
• Order parts, process purchases, handle goods receipts, and manage invoices per company standards.
• Reconcile accounts, match Procard transactions, complete cost transfers, and process credit requests.
• Execute client billing for completed billable work and submit warranty claims.
• Ensure compliance with safety standards, COI requirements, audit controls, and regulated material procedures.
• Track team KPIs, operational cadence metrics, and report trends or risks to management.
• Coordinate teamwork schedules to maintain continuous customer support and review project outcomes.

Basic Qualifications

• Bachelor’s degree with 2+ years of experience in scheduling, operations, or project coordination; OR
• Associate’s degree with 4+ years of experience in scheduling, operations, or project coordination; OR
• High School Diploma or GED and 6+ years of experience in scheduling, operations, or project coordination. 

Preferred Qualifications

• Experience supporting teams or working within a team environment. 

• Knowledge of enterprise software (Salesforce, ServiceMax, SAP S/4Hana, etc.) 

• Organizational and time management skills
• Manage multiple priorities and collaboration and adaptable skills. 

• Effective English communication written and verbal skills

• Proficiency in Microsoft Office Suite, especially Excel and Word. 

Additional information

• Must have unrestricted authorization to work in the USA.
• No visa sponsoring available

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