Applications Engineer I

United States·Eden PrairieFull-timemid

EngineeringApplication Engineer

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Overview

Reports To: Applications Engineering Manager Work Location: Onsite - Eden Prairie,

Technical Tools

EngineeringApplication Engineer

~1 min read

Bachelor's degree in Mechanical, Manufacturing, Industrial, or related Engineering field
Ability to demonstrate Third Wave Systems Core Values: See the Big Picture, Take Action, Collaborate, Make an Impact
Strong verbal and written communication skills
Customer-focused mindset with a desire to help others succeed
Ability to learn complex software applications and manufacturing processes
Strong problem-solving and analytical skills
Ability to work collaboratively across departments and with customers
Experience with CAD/CAM/CAE software (NX, CATIA, MasterCAM Creo, Solidworks, etc.), CAE software (Ansys, Abaqus, COMSOL) as well as experience with CNC machines using Fanuc and Siemens controls, and hard-to-machine metals.
Actively seeks opportunities to learn new technologies, tools, processes, and industry trends.
Willingness to travel approximately 25%

~1 min read

Serve as a primary technical resource for customers throughout their lifecycle with TWS solutions.
Support software evaluations, proof of concept projects, onboarding, and implementation activities.
Respond to customer and distributor inquiries, troubleshoot technical issues, and coordinate solutions with internal teams.
Build strong customer relationships to promote successful adoption and long-term satisfaction.

Deliver customer and distributor training through workshops, webinars, and one-on-one sessions.
Develop application examples, training materials, and technical documentation.
Support paid service engagements focused on process improvement, software application, and manufacturing optimization.
Document project outcomes and provide recommendations to customers.

Partner with Sales to provide technical support for customer meetings, demonstrations, and evaluations.
Represent TWS at trade shows, webinars, and industry events.
Promote awareness and adoption of new software features, capabilities, and best practices.
Identify opportunities for additional services, product expansion, and customer growth.
Provide technical guidance that supports sales strategy and customer decision-making.

Capture and communicate customer feedback, enhancement requests, and support trends.
Collaborate with Product Management, Development, and Quality teams to improve products and customer experience.

~1 min read

The salary range is $75,000-$85,000.

Third Wave Systems offers a comprehensive employee benefits program for full-time employees.

✓Health Insurance

✓Dental Insurance

✓HSA

✓401 (k) + Employer Match

✓Paid time off

✓Holiday pay

Where is the job

Eden Prairie, United States

On-site at the office

About this job

Pay per year: $75,000–$85,000 a year; 45% below the $144,575 median for Application Engineer jobs on Jobera (126 salaries).
Posted: 4 days ago
Employer: has 2 open jobs on Jobera.