Technical Publications Specialist 1

Location: Smyrna, TN

Job Schedule: Full-time hybrid

Sponsorship: No  

Come Drive Innovation with Us.

We are currently looking for a Technical Publications Specialist 1 to join our team in Smyrna, TN.

Technical Publication (Tech Pubs) Editors develop and publish Technical Bulletins (TSB/Campaign) under the guidance of engineering and subject matter experts. Editors interpret the information provided by the SME to create detailed instructions or information for an audience of automotive technicians.  Editors use Microsoft and/or Adobe Software to create and/or edit the documentation. A Nissan-developed software program is then used to publish the information to ASIST.

The following job function statements describe the general nature and level of work being performed.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  The job function statements reflect the expectations of the fully trained, proficient incumbent who meets all performance criteria.

Coordinate with engineers/technicians to document new or amend current repair procedures. Follow up with the engineer to ensure bulletin drafts meet their expectations. Coordinate stakeholder reviews of draft bulletins to obtain feedback, update, and obtain approval. Works Cross-Functionally, cross-culturally, independently, or within a team. Performs database maintenance and administrative duties as required. Write TechTalk articles.

The following qualification statements reflect the minimum skills and abilities required of the qualified applicant.

Job Knowledge and Skill:
Thorough understanding of automotive technology, particularly related to vehicle service and repair.  Ability to translate engineering-level instruction into a technical written publication to be understood by the typical service technician.

Experience:

• Two or more years of automotive technician experience
• Technical writing/editorial experience, plus one or more years of directly related professional-level experience.

Education:
Associate’s degree preferred OR four additional years of equivalent experience. Substitute experience for the degree is in addition to the experience required for the role. 

Computer Skills:
-Excellent PC skills and proficiency in using Word, Excel, Acrobat, and Photoshop.

-Aptitude to learn new computer systems to increase efficiency.

• ASE Certification
• Strong writing and communication skills
• Familiarity with Microsoft Copilot
• Good analytical skills and hands-on technical skills.

The physical requirements described below are representative of those an employee must normally meet to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential job functions.

Travel:
Infrequent day and overnight travel.

People are our most valuable assets, and Nissan seeks to maximize the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Nissan aims to improve business results through a workplace and business that meets the needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have Business Synergy Teams (BSTs) across the Americas that are open to all employees and seek to connect employees through common interests and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in our business as we respect and recognize the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products, and communicating from a position that will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to our employees and customers into the future.