Senior Director – US Transformation

• Champion the adoption of a unified technology platform across the US VRA business — ensuring every solution deployed meets company compliance standards, integrates seamlessly into existing workflows, and drives consistent, measurable efficiency gains across the organization. 

• Support technology roadmap execution by facilitating strategic meetings, daily stand-ups, and stakeholder feedback sessions to capture business needs, document requirements, and ensure effective communication across all relevant teams. 

• Support the rollout of AI solutions as Claude and the embedding of AI capabilities across the valuation tech journey. 

• Lead the strategic decommissioning of US legacy applications, ensuring they are removed from governance frameworks while maintaining operational continuity.  

• Partner with business and operations teams to improve and accelerate ways of working. 

• Embodying and exemplify the JLL values of teamwork, ethics and excellence. 

• Partner with Innovation teams in other regions, ensuring regional initiatives align with and amplify global excellence frameworks.  

• Design and lead structured adoption programs that embed new technologies and ways of working into day-to-day operations, ensuring sustained engagement and minimal disruption across the organization.  

• Establish innovation metrics and KPIs to measure adoption progress and identify areas where AI integration can deliver greater business impact. 

• Hands-on experience in commercial real estate appraisal or valuation (e.g., working within a valuation advisory practice, or as an appraiser or valuation professional).
• Working knowledge of valuation methodologies, workflows, and deliverables.
• Professional credentials such as MAI, MRICS, or state appraisal certification are preferred. (Edit to match what you actually require.)

• Demonstrated ability to drive the adoption and integration of AI technologies at scale, ensuring solutions are embraced by end users, embedded into day-to-day workflows, and delivering measurable business impact across large, complex organizations.
• Proven leadership experience in valuation business, technology adoption, AI integration, or innovation management within real estate, financial services, or professional services industries. Valuation business experience is required; the other areas are a plus.
• Strong understanding of valuation processes, data analytics, and digital delivery workflows in commercial real estate. Valuation processes, such as how appraisals are produced, reviewed, and delivered. Data analytics supporting valuation work. Digital delivery workflows for valuation deliverables.

• Familiarity with data management platforms and AI/automation tools in professional services environments, with demonstrated ability to drive adoption and translate technical capabilities into business value.
• Ability to interpret data insights and business intelligence to inform strategic decisions, communicate impact to senior stakeholders, and establish meaningful KPIs that demonstrate adoption progress and business value.

• Outstanding communication and stakeholder management skills, with ability to influence senior executives and drive cross-functional collaboration.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Accepting applications on an ongoing basis until candidate identified.