Hotel Operations Manager - Woomera

• →Lead the day-to-day operation of hotel accommodation, catering and food & beverage services.
• →Ensure exceptional guest service, housekeeping and presentation standards.
• →Manage pub operations, including responsible service practices and stock control.
• →Lead, mentor and develop hospitality teams across multiple functions.
• →Manage workforce planning, rosters and labour costs.
• →Oversee food safety, WHS, hygiene and regulatory compliance.
• →Monitor budgets, stock levels and operational performance metrics.
• →Manage supplier and contractor relationships.
• →Handle guest concerns, incidents and operational challenges in a professional manner.
• →Foster a positive, accountable and safety-focused workplace culture.

• Proven experience managing hotel, hospitality, accommodation, catering or food and beverage operations.
• Demonstrated leadership experience in hospitality or service-based environments.
• Strong understanding of food safety, WHS and regulatory compliance.
• Excellent communication and stakeholder management skills.
• Strong commercial acumen and cost-management capability.

• Australian Citizenship (mandatory)
• Ability to obtain and maintain a Defence Baseline Clearance
• Current National Police Clearance (or willingness to obtain one)
• Ability to complete a pre-employment medical, including Drug & Alcohol screening
• Relevant licences or qualifications where applicable
• Defence or military experience is highly regarded but not essential

• Experience within Defence, government or integrated facilities environments.
• Experience managing licensed premises, bars or pub operations.
• Qualification in Hospitality Management, Business, Commercial Cookery or a related discipline.

We're looking for people who:

• Take pride in their work and attention to detail
• Enjoy working in a team environment
• Have excellent communication skills
• Are reliable, flexible and safety focused
• Deliver outstanding customer service
• Can work across rotating rosters where required

Previous experience is welcomed, but for many roles full training is provided.

If you're looking for a stable and rewarding career with one of Australia's leading facility services companies, we'd love to hear from you.

ISS is committed to building a diverse, inclusive and respectful workplace. We encourage applications from:

• Aboriginal and Torres Strait Islander peoples
• Veterans and Defence family members
• People with disability
• People from culturally and linguistically diverse backgrounds
• Members of the LGBTIQA+ community

Learn more about ISS Australia & New Zealand at www.au.issworld.com.

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