Quick Summary
The Site Reliability Engineering (SRE) ensures the availability, reliability, and performance of Geotab's core products for our customers. This role acts as a primary escalation point,
Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. This posting is for an existing vacancy.
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Site Reliability Engineer who will safeguard the uptime, resilience, and operational health of our global telematics platform through rapid incident triage, proactive observability, and automation. If you love technology, and are keen to join an industry leader — we would love to hear from you!
Responsibilities
~1 min readThe Site Reliability Engineering (SRE) ensures the availability, reliability, and performance of Geotab's core products for our customers. This role acts as a primary escalation point, diagnosing and resolving complex application issues impacting service availability and performance of multiple large scale applications that support thousands of customers globally. SRE supports production applications and infrastructure, focusing on restoring normal service operations efficiently and contributing to long-term system stability.
Lead Incident Response & Troubleshooting:
- Act as a primary escalation point for critical production application/product issues.
- Rapidly troubleshoot complex problems across the application stack, utilizing observability tools to identify root causes.
- Coordinate effectively with development, infrastructure, and other technical teams during incidents to implement fixes and restore service swiftly.
- Clearly communicate incident status, impact, and resolution steps to internal stakeholders.
Enhance Monitoring & Alerting:
- Collaborate with team members to improve monitoring tools, dashboards, and alerting mechanisms for proactive detection of issues impacting Critical User Journeys (CUJs) within the application/product and computing architecture. Our complex environment encompasses monolithic applications, microservices, and a vast ecosystem of millions of hardware units.
- Monitor application/product and system health proactively using a combination of tools to ensure high availability and adherence to Service Level Objectives (SLOs) / Service Level Agreements (SLAs).
Drive Operational Improvements & Automation:
- Identify opportunities and implement automation tools/scripts to streamline routine operational tasks, reduce manual effort (toil), and improve response times.
- Conduct system tests to validate performance, reliability, and successful remediation of issues.
- Recommend design and process enhancements based on operational experience to improve overall application reliability and maintainability.
Post-Incident Analysis & Prevention:
- Participate in post major incident reviews (PMIRs) to analyze disruptions, document findings, track corrective actions to prevent recurrence, and identify areas of improvement for incident response processes.
- Contribute to building a culture of learning from incidents.
On-Call Participation:
- Participate in a 24x7 on-call rotation to provide timely support for critical issues outside of business hours.
- Post-secondary Diploma/Degree specialization in Computer Science, Electrical, Software Engineering or a related field.
- 3-5 years of required previous experience in the following areas: in SRE/DevOps/Tier 3 Application Support/System Operations or a similar role.
- Strong troubleshooting skills with a systematic problem-solving approach.
- Extensive experience resolving critical incidents in production environments.
- Strong proficiency in Linux and operational scripting (Bash, Powershell, Python)
- Experience with database/dataset querying (GoogleSQL, PostgreSQL, BigData), automated configuration management (via tools like Ansible), and GitOps tools (Argo CD)
- Experience with data visualization platforms (e.g., Apache Superset/BigQuery Visualizations)
- Familiarity with cloud platforms (GCP/Azure/AWS), container orchestration (Kubernetes), and monitoring/alerting systems (e.g., Prometheus stack including AlertManager/Grafana),
- Understanding of application environments (e.g., .NET/C#) for troubleshooting purposes
- Understanding of fundamental networking concepts (TCP/IP, HTTP, DNS, Load Balancing) are considered assets.
- Familiarity with applying AI-powered tools to enhance operational efficiency in areas such as log analysis, troubleshooting assistance, incident summarization, and automation scripting.
- Demonstrated ability to work well under pressure and manage multiple tasks and projects simultaneously .
- Experience with incident management processes
- Experience working within a technical or engineering organization with knowledge of the high-technology industry is considered an asset.
- Excellent verbal and written communication skills.
- Strong analytical skills with the ability to problem solve and develop well-judged decisions.
- Strong team player with the ability to engage with all levels of the organization.
- Technical competence using software programs, including but not limited to, Google Suite for business (Sheets, Docs, Slides) or equivalents.
- Entrepreneurial mindset and comfortable in a flat organization.
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
Location & Eligibility
About this job
- Who can apply
- Singapore
- Posted
- Today
Listing Details
- Posted
- November 5, 2026
- First seen
- November 5, 2026
- Last seen
- November 5, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 67%
- Scored at
- November 5, 2026
Signal breakdown
Geotab Inc. is a telematics leader in the fleet management industry, providing innovative solutions that enhance vehicle tracking and operational efficiency for clients globally.
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