Senior Manager, Scrum Master

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Aetna Enterprise Delivery team is looking for an experienced and innovative Senior Manager, Scrum Master to lead the successful delivery of complex technology initiatives. This role combines strong Agile leadership with project management expertise to drive execution across cross-functional teams, foster collaboration, and ensure alignment with business objectives.

This role will require an out-of-the-box problem solver who is intellectually curious with a demonstrated interest in learning, self-motivated, results-oriented, who will easily function in a high demand, performance driven environment. As a Scrum Master, you will facilitate Agile ceremonies, remove impediments, coach teams on Agile best practices, and promote continuous improvement. You will also leverage project management skills to support the planning, coordination, and execution of large-scale technology programs.

• →Counsels scrum master teams on agile principles and values to support self-organization, continuous learning, and continuous improvement.
• →Interprets the agile metrics and reporting framework in order to track and report key information and monitor team progress.
• →Designs and develops industry-leading process evaluation tools to assess the application of scrum principles in team processes.
• →Develops actionable insights from analytics and reports on team productivity, velocity, and quality.
• →Develops the stakeholder communication strategy to gather and incorporate feedback into process improvements.
• →Handles various responsibilities to facilitate the scrum process and support the scrum team.
• →Implements sharing and documentation systems to facilitate sharing through wikis, documentation platforms, or knowledge management tools.
• →Instructs team members on agile values, principles, and practices to help stakeholders and product owners understand the benefits of adopting an agile mindset.
• →Interfaces with teams, stakeholders, and external stakeholders to serve as a buffer to potential obstacles.

• 7-10+ years of Scrum Master experience in a technical environment
• 5+ years of experience in leading program management efforts within a large corporation
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence

• Healthcare Industry experience
• Certified ScrumMaster (CSM)

• Bachelor’s Degree required

The typical pay range for this role is: