Customer Service Planner

Manchester-Manchester-United Kingdommid

Customer SupportCustomer Service Representative

1 views0 saves0 applied

Quick Summary

Requirements Summary

Reflecting your skills and experience. Generous & Flexible Leave Entitlement: 25 days of annual leave + Bank Holidays Hybrid Working: 2 days per week working from home,

Technical Tools

Customer SupportCustomer Service Representative

Responsibilities

~1 min read

As a Scheduler/Planner, you will play a key role in supporting the installation team by efficiently planning and tracking installations, while maximising the utilisation of available labour resources. You will also be responsible for the timely procurement of equipment to meet customer requirements. This role involves coordinating the end-to-end delivery of projects, ensuring all milestones and deadlines are met to the highest standards.

What We Offer

~1 min read

✓Competitive Salary: Reflecting your skills and experience.

✓Generous & Flexible Leave Entitlement: 25 days of annual leave + Bank Holidays

✓Hybrid Working: 2 days per week working from home, available following 6 months of training and successful completion of the probation period.

✓Hours of work: Monday to Friday – 8.30am – 5pm

✓Holiday Purchase Scheme: Buy up to 10 additional days, increasing your total annual entitlement to the equivalent of up to 35 days.

✓Comprehensive Benefits: Including pension plan (up to 7% employer contribution match), life assurance, employee assistance program, and referral scheme.

✓Exclusive Discounts: With high street brands, cycle-to-work scheme, and discounts on Johnson Controls security products.

✓Career Development: Extensive opportunities for growth and advancement.

✓Free Onsite Parking: Hassle-free commuting

✓Dress Down Fridays: Casual attire to wrap up the week

Nice to Have

~1 min read

Experience in scheduling and coordinating field-based engineers or similar roles.
Familiarity with the security systems, construction, or facilities management industries.

#LI-MS2

#LI-Hybrid