Intern Transformation Project Management

Italy·Milanentry

OperationsProject Manager

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Quick Summary

Requirements Summary

Supporting the assessment and management of Academic Transformation tickets, including analysing and resolving issues and, where necessary, escalating them to external consultants.

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OperationsProject Manager

NABA, Nuova Accademia di Belle Arti, is an education Academy focusing on arts and design: it is the largest private Academy in Italy, and the first one to have been recognized by the Italian Ministry of University and Research (MUR), back in 1980. As a recognized Academy, NABA offers academic diplomas equivalent to first and second level university degrees in the fields of design, fashion, graphics and communication, multimedia arts, set design, and visual arts.

NABA is currently seeking motivated individuals for the role of

The selected candidate will join the Academic Transformation Unit.

The Unit has specific expertise in internal academic processes and, thanks to this knowledge, works closely with the IT Department to support the development and implementation of digitalisation projects. In particular, the Unit focuses on projects impacting academic services and collaborates with external software providers responsible for the technical development and implementation of solutions.

The Unit also provides operational support to internal offices by analysing and resolving technical issues reported through the internal ticketing platform.

Systems & Platforms Monitoring: Supporting the team in monitoring the corporate management system and its connected platforms.
Project Management: Supporting the end-to-end delivery of digitalisation projects for academic services, from requirements gathering and analysis through testing and stakeholder coordination to go-live readiness and implementation.
Ticketing: Supporting the assessment and management of Academic Transformation tickets, including analysing and resolving issues and, where necessary, escalating them to external consultants.
Training: Providing training and support to other offices on reported issues, correct procedures, new functionalities and systems.

Requirements

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University Degree in technical or humanities-related discipline

B2 level of English

Familiarity with Microsoft Excel

Strong problem-solving propensity. Specific technical IT expertise is not required.

Strong communication skills, with empathy and patience in supporting colleagues.

What We Offer

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The opportunity to work in a stimulating and international environment

A dynamic and collaborative team

Smart working options

Meal vouchers (Ticket Restaurant - €8 per working day)

Unlimited access to LinkedIn Learning

Work location: Milan

Expenses Reimbursement: €800 gross per month

If you are proactive, passionate about digital innovation, and have a strong aptitude for problem-solving, project coordination, and supporting digital transformation, send us your CV—we look forward to hearing from you!

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According to GDPR 679/16 we inform you that the treatment of Personal Data contained in your resume will respect the principles of legality, fairness and transparency and protection of your privacy and your rights. We only use the personal data we collect for the recruiting activities, such as your name, surname, address, email address, educational and employment background and job qualifications.