Onsite Maintenance Manager

We are seeking a dedicated and hands-on Onsite Maintenance Manager to oversee the daily maintenance operations of a residential community in beautiful Oak Island, North Carolina. This role is ideal for a proactive maintenance professional who enjoys a mix of property upkeep, vendor coordination, resident support, and community enhancement projects.

As the Onsite Maintenance Manager, you will play a critical role in maintaining the safety, appearance, and functionality of the community while working closely with the Community Association Manager (CAM), Board of Directors (BOD), homeowners, vendors, and rental agencies.

• →Prepare and present monthly maintenance updates to the Board of Directors.
• →Update rental company contacts, unit information, and access codes.
• →Create signage for community needs and events.
• →Maintain accurate records within community management software systems.

• →Participate in a shared on-call rotation to respond to after-hours maintenance emergencies and urgent community needs.

• Conduct daily property inspections and litter pickup to identify maintenance concerns.
• Create, update, and close work orders in C3 and TownSq systems.
• Manage and track maintenance schedules, repairs, and action items.
• Repair and maintain walkways, fencing, parking lot ropes, pool areas, and other common elements.
• Perform monthly property lighting inspections and replace bulbs as needed.
• Inspect common areas following Architectural Review Committee (ARC) renovation projects.
• Repair pool furniture annually and maintain community amenities.
• Check, maintain, and paint structural bolts beneath buildings as required.
• Communicate maintenance concerns and operational updates to the Community Association Manager.

• Define project scopes of work and review vendor proposals and estimates.
• Coordinate with contractors and vendors to ensure timely completion of projects.
• Facilitate quarterly pest control services, including opening and securing units for inspections and treatments.
• Assist with annual unit and deck inspections.

• Manage pool security systems and assign pool access cards to homeowners and rental agencies.
• Maintain unit access keys, gate codes, and security information.
• Administer parking sticker and guest pass assignments and update records in C3.
• Deliver parking decals and guest passes as needed.
• Support parking security efforts during peak season, weekends, and holidays.

• Monitor dumpsters and recycling areas to ensure cleanliness and proper use.
• Remove oversized items when necessary and secure recycling containers before severe weather events.
• Maintain community appearance standards and ensure common areas remain clean and welcoming.

• Previous maintenance, facilities, property management, or community association experience preferred.
• General knowledge of building systems, basic repairs, maintenance practices, and preventative maintenance.
• Ability to prioritize multiple tasks and work independently.
• Strong organizational and communication skills.
• Experience working with vendors and contractors.
• Comfortable using maintenance tracking and property management software.
• Valid driver's license and reliable transportation.