Treasury Operations Manager - Products

• Lead the development, implementation, and rollout of standardized credit and collection policies across the organization's product businesses.
• Establish procedures for customer credit applications, credit evaluations, credit limits, payment terms, and account approvals.
• Utilize credit reporting tools such as Dun & Bradstreet (D&B), Moody's, or similar platforms to evaluate customer creditworthiness.
• Develop and enforce credit hold, COD, and account release procedures.
• Establish proactive collection workflows, including customer outreach before invoice due dates, aging reviews, escalation procedures, and delinquent account management.
• Partner with Sales and Operations to resolve customer disputes, reduce past-due balances, and improve collections.
• Establish processes for tracking project-specific receivables, including municipal projects and applicable bonding requirements.
• Monitor AR aging, Days Sales Outstanding (DSO), past-due balances, and collection performance.
• Develop reporting and KPIs to measure credit and collection effectiveness.
• Ensure consistent adoption of credit and collection policies across business units.

• Provide oversight of cash application and lockbox processes to ensure customer payments are accurately and timely applied.
• Serve as the primary point of escalation for complex cash application issues, unapplied cash, unidentified receipts, and payment discrepancies.
• Maintain a deep understanding of cash application workflows across lockbox, ACH, wire, credit card, and remote deposit channels.
• Partner with the cash application and accounting teams to identify and resolve posting errors, reconciliation discrepancies, and process inefficiencies.
• Monitor unapplied cash balances, application accuracy, and processing timeliness to ensure appropriate controls and accountability.
• Work with banking partners and internal teams to implement and optimize lockbox services and remittance reporting.
• Identify opportunities to improve automation, remittance matching, and integration between banking platforms and ERP systems.
• Establish standardized procedures, controls, and reporting to ensure consistency and accuracy across business entities.

• Support daily treasury activities, including cash management, banking transactions, and account administration.
• Prepare and input ACH and wire payment instructions through banking platforms, ensuring appropriate approvals and segregation of duties.
• Assist with bank account and onboarding new entities into the banking platform

• Minimum of 5 years of progressive experience in accounts receivable, credit and collections, treasury operations, or related financial operations, with demonstrated responsibility for credit and collections management.
• Experience working in a private equity-backed organization or supporting multiple business entities.
• Experience in a manufacturing, product distribution, wholesale, or other inventory-based business environment.
• Demonstrated experience implementing credit and collections policies, procedures, and internal controls.
• Strong working knowledge of customer credit evaluations, credit limits, payment terms, AR aging, collections strategies, and Days Sales Outstanding (DSO).
• Hands-on experience with cash application, lockbox operations, payment reconciliation, and resolution of unapplied cash and payment discrepancies.
• Experience implementing or optimizing financial processes, banking services, cash application workflows, or related systems.
• Advanced Microsoft Excel skills, including xlookup, pivot tables and sumifs
• Understanding of treasury and banking operations, including ACH transactions, wire transfers, and cash management activities.
• Ability to build and standardize processes across multiple business entities while collaborating effectively with Finance, Sales, Operations, and IT.
• Strong analytical, problem-solving, and organizational skills, with the ability to work independently in a fast-paced, evolving environment.
• Ability and willingness to travel up to 25% to company locations.

• Experience with NetSuite or similar ERP systems, including financial system implementations or integrations.
• Familiarity with JPMorgan Chase banking platforms, Spectrum, and Salesforce.
• Experience implementing lockbox services, onboarding banking relationships, or improving automated cash application processes.
• Prior experience supervising a small team or providing functional oversight of accounts receivable and treasury activities.

Vortex Companies, LLC and all of its subsidiaries, considers applicants for all positions without regard to race, color, creed, religion, sex, age, national origin, marital status, status with regard to public assistance, or sexual orientation. All applicants will be considered solely on the basis of their qualifications.

We are a fair chance employer.