Marketing Operations Manager

United Statesfull-timemid

OperationsOperations Manager

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Quick Summary

Key Responsibilities

Full circle project management of campaigns, new technology and vendor onboarding, in-market activations, and other marketing-led projects Customize, test,

Requirements Summary

5+ years of experience in marketing operations, project management, or a related field Superior attention to detail with excellent administrative skills Software expertise in Monday.com,

Technical Tools

OperationsOperations Manager

About Index Exchange:

Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers.

We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large.

What’s it like to work at Index?

Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We’re built on our core values and live them each day. They're‌ not just buzzwords.

We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.

We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.

Are you ready to join the programmatic evolution?

What we’re looking for:

A highly organized project manager who can drive process and efficiency across all marketing teams and complex, interconnected functions
A tech-savvy, detail-oriented problem solver who can assess and make recommendations across a broad suite of marketing tools and platforms
A team player with the ability to drive cross-functional change across a diverse group of stakeholders
A steward for operational efficiency, systems governance, and proper documentation
Hands-on experience with marketing automation and email marketing, website content management and CMS, AEO/SEO, channel management, and digital marketing best practices
Experience managing cross-functional projects using collaboration tools such as Monday.com or similar
Outstanding written and verbal communication skills, including the ability to make the complex simple
Proficient with AI and how to leverage for the best possible output

Here’s what you’ll be doing:

Full circle project management of campaigns, new technology and vendor onboarding, in-market activations, and other marketing-led projects
Customize, test, and integrate existing tech stack with AI
Govern and administrate systems, processes, projects, and documentation, contributing to strategy documentation where relevant
Partner with the Learning and Development team to provide onboarding and training
Execute digital marketing tactics across our owned platforms and channels
Build, test, and optimize B2B emails, nurture programs, and automations, using Salesforce Account Engagement
Monitor and maintain cleanliness of prospect and customer data
Manage the website publishing process and coordinate with stakeholders to ensure relevant, timely updates
Optimize existing website content, ensuring it adheres to AEO/SEO best practices, is timely, and is of high quality
Partner with international teams to ensure global content quality and consistency
Act as a support layer for the company’s Martech, being able to troubleshoot quickly and enable smooth operations
Create platform and process documentation, train stakeholders
Partner with third-party agencies to ensure smooth running of our digital operations

Here's what you need:

5+ years of experience in marketing operations, project management, or a related field
Superior attention to detail with excellent administrative skills
Software expertise in Monday.com, Salesforce Account Engagement, WordPress, Seismic, and Claude strongly preferred.
Good understanding of email deliverability requirements, best practices, processes, email data privacy regulations, and how to build workflows
Good understanding of AEO, SEO, and effective use of AI
Ability to multitask in a fast-paced environment while maintaining tight deadlines
Positive, can-do, self-starter attitude
Ability to work cross-functionally across multiple teams
Exceptional organizational and project management skills
Desire to remain informed about emerging marketing trends

Salary: The base salary range for this role is USD $100,000 – $125,000. The total compensation package may vary depending on non-discriminatory factors such as job-related knowledge, skills, and experience.

Why you’ll love working here:

Comprehensive health, dental, and vision plans for you and your dependents
Paid time off, health days, and personal obligation days plus flexible work schedules
Competitive retirement matching plans
Equity packages
Generous parental leave available to birthing, non-birthing, and adoptive parents
Annual well-being allowance plus fitness discounts and group wellness activities
Employee assistance program
Mental health first aid program that provides an in-the-moment point of contact and reassurance
One day of volunteer time off per year and a donation-matching program
Monthly town halls and regular community-led team events
Multiple resources and programming to support continuous learning
A workplace that supports a diverse, equitable, and inclusive environment – learn more here

Equal employment opportunity

At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.

Accessibility for applicants with disabilities

Index Exchange welcomes and encourages individuals with disabilities to apply to work with us.

If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.

Index everywhere, Index anywhere

Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.

AI Disclaimer: Automated tools including artificial intelligence may be used to assist in screening and assessing applicants for this role. All hiring decisions involve human review.

Vacancy Status: This posting is for an existing vacancy.

Location & Eligibility

Where is the job

United States

Hybrid within the country

Who can apply

About this job

Pay per year: $100,000–$125,000 a year; 69% above the $66,575 median for Operations Manager jobs on Jobera (2,410 salaries).
Who can apply: United States
Posted: Today
Employer: has 27 open jobs on Jobera in 4 countries.