Strategic Operations Manager (Contract)

Vertex’s Data, Technology, and Engineering (DTE) team is seeking a dynamic and detail-oriented professional to join our Project Management and Strategic Operations group. This role combines the responsibilities of a Junior Chief of Staff with those of a Strategic Operations Manager, supporting the Commercial Medical External Affairs (CMEA) DTE leadership team in streamlining operations, supporting ways of working, driving strategic initiatives, and ensuring successful governance across our CMEA teams.

The ideal candidate will play a critical role in supporting the CMEA DTE Vice President and the CMEA Portfolio Director by managing key initiatives related to ways of working across a leadership org (governance, plans, status, tracking and follow up, presentation materials, etc.), maintaining overarching technology team artifacts, and preparing and collaborating on executive-level presentations. This position requires a strong operational and project management background, excellent communication skills, and a disciplined, proactive approach to problem-solving.

• Own and facilitate the Weekly Leadership team meeting, agenda and content
• Own and maintain the CMEA key dates calendar and reminders.
• Implement frameworks, processes and ways of working for:
• Cross-functional integrated planning and prioritization.
• Managing governance and read out materials for various DTE and commercialization forums and audiences
• Technology portfolio reviews.
• Quarterly and annual performance calibrations preparation
• Support maintaining resource tracking and utilization reporting.
• Prepare high-quality executive-level presentations or outlines, reports, and dashboards in support of the CMEA Leadership and other senior leaders, effectively communicating operational performance, status, technology roadmaps, and strategic initiatives.
• Lead and support strategic initiatives and act as a liaison between the CMEA leadership team to enhance CMEA operations by reducing complexity, ensuring discipline, and streamlining activities.
• Act as a liaison between the CMEA leadership team and cross-functional stakeholders, ensuring alignment and clear communication.
• Collect feedback from the CMEA leadership team and incorporate it into ongoing projects, ways of working or presentation materials.
• Maintain a centralized repository of key process documents and artifacts and their impact to support informed decision-making.
• Monitor, analyze, and report on metrics of operational performance to ensure continuous improvement and alignment with organizational goals.
• Facilitate and management of our budget management and forecast, etc.

• Bachelor’s degree in a relevant field (e.g., Project Management, Business Administration, or related discipline).
• 5+ years of experience in technology operations, project management, or a related field.
• Strong understanding of technology operations, process improvement, and project management methodologies.
• Familiarity with AI governance principles and practices is a plus.
• Exceptional communication and presentation skills, with experience delivering insights to executive leadership.
• Proficiency in tools for project management, data analysis, and presentation creation (e.g., Microsoft Office Suite, project management software, data visualization tools).
• Ability to work collaboratively across teams and functions, with a proactive and solutions-oriented mindset.
• Strong organizational skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.