Business Operations Lead

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OperationsOperations Specialist

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Quick Summary

Key Responsibilities

Make things work better: Identify opportunities to improve the way we work and operate: become more efficient, effective, and scalable.

Technical Tools

OperationsOperations Specialist

GiveCampus is the world's leading fundraising platform for non-profit educational institutions. Trusted by millions of donors and 1,300+ colleges, universities, and K-12 schools, our mission is to help advance the quality, the affordability, and the accessibility of education. At our current pace, we will facilitate $100 billion in charitable giving over the next decade–enough money to send more than 1 million students to college, tuition-free.

GiveCampus is backed by leading investors including Y Combinator, but we’re also practitioners of Sustainable Growth: we’ve made the Inc. 5000 list of America's fastest-growing private companies each of the last five years and we’ve been profitable nine of the last 10. In 2025, we celebrated a $140 million growth investment that included a major liquidity event for GiveCampus employees–the second in less than three years.

Our purpose-driven team of 130+ is located in 30+ states across the US: team members work from anywhere they choose. We have a beautiful 12,000sf office in Washington, DC that is available for people to use whenever they want, and we regularly organize team meet-ups, visit partner institutions, and host retreats in various locations.

While we operate at meaningful scale, we’re still small relative to the commercial and social good opportunities in front of us. Every GiveCampus employee plays a meaningful role in shaping what comes next, and we're growing the team in support of our ambitious plans–including a $100 million investment in AI product development. If you believe in the transformative power of education and want to join a fast-growing, mission-driven company, you’ll fit right in.

12+ years of related experience, including SaaS experience in B2B or B2C companies, with experience ranging anywhere from 0 to 1 all the way to scaling larger organizations
Someone who gets it done. We will do whatever it takes to help our company and our partners succeed. As the adage goes, “if you want to get something done, find the busiest person, and ask them to do it.” We’re looking for you, “get stuff done” person.
A point of view on our industry: what does the future of fundraising look like? What role does GiveCampus play? And what do we need to do today to move the industry forward?
A passion for strategy, execution, and data. We will think big about the future. We will execute with rigor (tight plans, high expectations, and exceptional focus) with a focus on business outcomes. You are comfortable communicating with impact in front of leadership while simultaneously digging deep in Claude, Snowflake, Salesforce, Notion, and other tools, interpreting financial data, and understanding nuances in our business model.
Someone who looks at a goal that seems impossible to achieve and by default asks their peers “well, what would it take to double it?”
The experiential learning pro. You know how to create amazing experiences for our people during in-person and virtual experiences.
Strong business acumen: communicate with impact across the organization, and translate complex OKRs / KPIs into meaningful tactics and areas of focus for our team; leverage your understanding of the macro environment, industry trends, and business performance and translate that into “what does this mean for me?”

We have only one quality that is non-negotiable: consistently bring energy, optimism, and enthusiasm to your work and our team.

Responsibilities

~1 min read

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- →Make things work better: Identify opportunities to improve the way we work and operate: become more efficient, effective, and scalable. This may include scoping out the vision for a new process or system, partnering with other teams to implement, and / or removing friction and inefficiency between departments throughout the company, etc.
- →Develop new ways of doing things: Plan, lead, and execute on strategic projects, determined in collaboration with Department and Company Leadership.
- →Validate the ROI is there: Confirm initiatives are having intended impact by seeking feedback, reviewing usage, and measuring results at defined points after projects are completed.
- →Communicate with GiveCampers: Identify and prioritize key communications vehicles and share our progress with the company, creating meaningful experiences for our people

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At GiveCampus, we value diversity and we pledge to foster an environment of support, inclusivity, and learning, both on the job and throughout the application process. In this spirit, we encourage candidates of all backgrounds to apply.

GiveCampus is an Equal Opportunity Employer. Applicants and employees are not discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

If you feel like you don't meet all of the requirements for this role, please apply anyways. We know confidence gaps and imposter syndrome often get in the way of connecting with incredible people, and we don't want them to prevent us from meeting you.