DevOps Analyst

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets.  United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Repporting to DevOps Lead, Production Operations, you will join a growing practice around Agile, DevOps, Continuous Integration/Development, and Infrastructure as Code. This is a multi-discipline systems engineering position within our Level 2 Application Support  team supporting the continued growth and successes within our various business lines.  The main focus will being the Level 2 Support for many of the application in production and helping agile teams ability to deliver reliable and secure technology.

• Be part of a Centre of Excellence in the practice of DevOps and to help spread a culture of innovation driven by experimentation
• Off hours support, flexible working hours as required
• Identify opportunities to make systems more resilient and efficient using automation
• Interact with the Agile Development team and internal customer support teams to find resolution quickly for production incidents
• Collaborate regularly with colleagues both inside and outside the application support team
• Facilitate CI/CD in infrastructure using DevOps and Agile methodologies
• Debug systems and identify issues quickly and effectively by analyzing metrics
• Proactively identify problem areas for the team both technically and procedurally and recommend improvements
• Identify system resource bottlenecks and work with other teams to test and tune systems for optimal performance
• Deliver on various business initiatives by building and supporting innovative solutions using PaaS, IaaS, and traditional on-prem technology stacks

• 1 year of hands-on experience Agile methodology
• 1 to 3 years of experience in maintaining and operating mission critical distributed systems
• Must be able to develop script/code  using Python and Shell from scratch
• Knowledge of Kubernetes, Helm, go templating, ArgoCD and Rancher
• Knowledge of at least one of the Cloud Providers such as Azure, GCP or AWS
• Must be well-versed with Linux OS and Windows
• Ability to quickly identify issues and performance bottlenecks by recognizing patterns in data analytics
• Strong experience using orchestration tools such as Ansible
• Excellent communication and technical documentation skills
• An inherent desire to automate everything
• Demonstrated ability to be an active contributor in a collaborative environment and be willing to take on problem ownership within the team
• The ability to work under pressure and with tight deadlines

• Knowledge of FIX protocol, order management system and/or market data is highly desirable
• Experience with systems benchmarking and performance testing
• Perl, JavaScript, Golang
• Familiarity with application and systems performance monitoring, data visualization and logging tools such as Splunk, ELK, Grafana, Graphite, Nagios

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located. 

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.