Administrator, Operations

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets.  United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

This role is 5 days/week at the office - based in Montreal, Qc

• Review and approve documentation to support estate transfers or liquidations, ensuring all policies, procedures and security regulations are followed and that all requests are completed on a timely basis.
• Assist our client-facing teams when they handle written or telephone inquiries related to estate transfers or liquidations.
• Be knowledgeable and up-to-date regarding requirements of all provinces, states and corporate clients for estate transfers or liquidations.
• Maintain and submit monthly statistics for fees and management reporting purposes.
• Keep operational procedures and guidelines up-to-date and enrich them whenever needed.
• Help further strengthen the risk framework by acting as the first line of defense and implementing relevant controls.
• Help streamline the process flows and develop initiatives to increase the added value for the clients, their shareholders and the company.   
• Other duties and responsibilities as assigned.

• Excellent communication in French and in English required (contacts and collaboration with clients and colleagues English only might be needed)
• College diploma or university degree in business and/or finance, or equivalent experience.
• 1 to 3 years experience in similar role 
• Proficient in Microsoft Office and/or Google suite applications  
• Communication: excellent written, verbal and listening skills
• High attention to accuracy and detail
• Client Focus: proven ability to understand clients’ needs and develop the appropriate solutions
• Confidentiality: show discretion and ability to handle confidential issues
• Ability to organize and prioritize tasks and effectively communicate with peers and all levels of the company
• A willingness and ability to adapt to a changing environment and responsibilities
• Adaptability: flexibility to work on a wide range of tasks and ability to prioritize
• Decision & Problem Solving: strong decision making and problem solving skills
• Interpersonal skills / Teamwork: diplomatic manner and disposition when interacting and working with others: clients, co-workers and management. 
• Independent worker: high level of self-motivation and at ease working independently when necessary, must have a flexible schedule to work overtime as required
• Organization & Detail Oriented: strong organizational skills and attention to details

• Financial services industry experience, an asset
• Canadian Securities Course, an asset

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located. 

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.