Facilities Operations Coordinator

• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance

JOB DESCRIPTION | FULL-TIME - SALARY (Non-Exempt) | FACILITIES DEPARTMENT

POSITION OVERVIEW
The Facilities Operations Coordinator supports day-to-day facilities operations across assigned market locations. This role focuses
on maintaining company standards, conducting monthly facility audits, managing parts ordering and procurement, monitoring
maintenance activity, and delivering accurate reporting to market and facilities leadership. The objective is to improve facility
consistency, accountability, operational efficiency, and cost control.

PRIMARY RESPONSIBILITIES
1. Facility Audits & Standards
● Conduct monthly facility audits at each assigned location using established company standards.
● Identify, document, and photograph deficiencies; communicate findings and track corrective actions.
● Monitor outstanding deficiencies to ensure timely resolution.
● Travel to assigned market locations is required.

2. Parts Ordering & Procurement
● Manage parts ordering for assigned locations, including fitness equipment and general facility needs.
● Oversee market procurement using approved vendors and purchasing guidelines.
● Obtain competitive pricing, monitor inventory, and identify cost-saving opportunities.

3. Maintenance & Work Order Management
● Monitor ServiceChannel activity, including open work orders, aging tickets, and repair completion.
● Follow up with vendors and club leadership on outstanding service requests.
● Monitor preventive maintenance completion; identify recurring issues and escalate critical repairs.

4. Reporting & Accountability
● Prepare weekly and monthly reports covering audits, maintenance, work orders, procurement, and spending.
● Identify locations requiring additional attention or support.
● Track corrective actions and provide market leadership visibility into facility performance.

5. Vendor & Project Coordination
● Coordinate vendor scheduling and support facility improvement projects and smaller capital initiatives.
● Track project progress, timelines, and completion.
● Ensure work is completed according to company expectations and standards.

KEY PERFORMANCE EXPECTATIONS
● 100% completion of required monthly facility audits
● Timely follow-up and resolution of deficiencies
● Accurate, on-time reporting
● Compliance with approved purchasing guidelines
● Improved work-order turnaround and preventive maintenance compliance
● Identification of maintenance cost-saving opportunities

QUALIFICATIONS & REQUIREMENTS
● Strong organizational and administrative skills with keen attention to detail.
● Proficient in Microsoft Excel, reporting tools, and data management software.
● Demonstrated experience with purchasing, procurement, or vendor coordination.
● Proven ability to identify operational deficiencies and drive consistent follow-through.
● Strong written and verbal communication skills; ability to manage multiple locations and competing priorities.
● Previous facilities management, maintenance, or multi-unit operations experience are highly preferred.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
● Ability to travel frequently between assigned market locations as required.
● Ability to stand, walk, bend, reach, climb ladders, and move throughout facility locations during audits and inspections.
● Ability to lift, carry, move, or position equipment, parts, or supplies weighing up to 50 pounds independently, and heavier items
with assistance.
● Comfortable working in active fitness facility environments, including exposure to loud noises, active equipment, and varying
indoor/outdoor temperatures during inspections.
● Visual acuity required to conduct detailed quality audits, inspect facility conditions, and review electronic records and reports.

JOB DESCRIPTION DISCLAIMER
This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive
list of skills, efforts, duties, responsibilities, or working conditions associated with it. Duties, responsibilities, and activities may
change, or new ones may be assigned at any time with or without notice to support operational needs.

OUR GOAL: Maintain standards, improve accountability, control costs, and ensure our facilities have the resources necessary to operate at peak efficiency.