Lead Solutions Architect — ServiceNow & API Integration (Secret)

United StatesRemoteFull-timelead

EngineeringSoftware Architect

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Quick Summary

Overview

This position is listed on behalf of a partner company, which manages all applications and next steps.

Technical Tools

EngineeringSoftware Architect

The Lead Solutions Architect will drive the design and delivery of secure technology integrations supporting complex federal healthcare operations. This role provides technical leadership in connecting ServiceNow with enterprise applications, clinical systems, and operational platforms through approved APIs. The successful candidate will shape architecture decisions, establish engineering standards, and guide integration teams in building reliable, scalable, and maintainable solutions. Working across engineering teams and government stakeholders, the architect will ensure that technical implementations meet security, interoperability, and operational requirements. The position also involves addressing complex platform constraints and supporting mobile and disconnected operating environments. This is an opportunity to influence mission-critical technology initiatives that contribute to healthcare delivery and operational readiness. The role is fully remote within the United States and requires an active Secret security clearance.

Lead end-to-end solutions architecture and maintain an inventory of system integrations, interfaces, and technical dependencies.
Design secure API integrations connecting ServiceNow with enterprise, clinical, and operational systems while preserving existing systems of record.
Architect ServiceNow Integration Hub spokes and integration patterns for complex enterprise and federal environments.
Develop integration approaches for mobile and disconnected operations, including transaction queuing, synchronization, and data reconciliation.
Establish engineering standards, architectural guidelines, and best practices for automation and data integration teams.
Provide technical direction and guidance to engineers throughout architecture, development, and implementation activities.
Review production releases to ensure alignment with approved architecture, integration standards, and operational requirements.
Identify and resolve technical dependencies related to platform access, licensing, security, and system interoperability.
Develop practical alternatives and mitigation strategies when platform limitations or technical constraints affect implementation.
Lead customer interface approval activities and represent the engineering team in architecture and security review boards.
Ensure integration solutions remain secure, reliable, maintainable, and aligned with mission and operational needs.

Requirements

~1 min read

At least 8 years of professional solutions architecture experience, including enterprise API design.
Active U.S. Government Secret security clearance; this is a mandatory requirement.
ServiceNow Certified System Administrator (CSA) certification.
ServiceNow Certified Application Developer (CAD) certification.
Compliance with applicable Department of Defense (DoD) 8140 qualification requirements.
Strong expertise in enterprise integration architecture, API design, and secure system interoperability.
Ability to design and guide complex ServiceNow integrations across enterprise, clinical, and operational platforms.
Strong technical leadership skills, including the ability to establish standards, guide engineering teams, and communicate architecture decisions.
Excellent problem-solving skills, with the ability to navigate technical constraints and develop practical implementation alternatives.

Preferred Qualifications:

ServiceNow Certified Implementation Specialist (CIS) certification in IT Service Management (ITSM) or Integration.
Experience supporting Platform One or DoD Impact Level 5 (IL5) environments.
Experience with healthcare system integrations and healthcare data exchange standards, including HL7 or FHIR.