Order Operations Intern

As an Order Operations Intern, you will have the opportunity to learn how customer orders move through the order management and fulfillment process.

Your responsibilities may include:

• Support order entry and order management activities, including reviewing orders for accuracy and completeness.
• Assist with internal and external customer inquiries regarding quotes, sales orders, recurring billing, and pricing models.
• Maintain and update customer, order, and billing data in CRM and ERP systems.
• Help track order processing and fulfillment milestones to support timely revenue recognition of goods sold.
• Assist in coordinating shipment and delivery of goods sold with Sales, Professional Services, and Procurement teams.
• Help identify, monitor, and resolve account, contract, and billing issues under team guidance.
• Perform routine audits of internal databases to help maintain data consistency and accuracy.
• Learn ERP and companion product functionality, and follow established order management and fulfillment policies and procedures.
  

• Current university student in International Business, Business Administration, Business Management Engineering, International Trade, Finance, Supply Chain Management, Business Analytics, or another business-related or commercial field.
• No prior professional experience required.
• Experience using Microsoft Excel through academic projects, coursework, internships, or part-time employment.
• Intermediate to advanced English proficiency, both written and verbal.
• Intermediate to advanced proficiency in Microsoft Office Suite, particularly Microsoft Excel.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational skills.
• Ability to quickly learn and use business applications, including CRM, CPQ, ERP, and financial systems.
• Exposure to customer service, operations, business processes, data analysis, or administrative support is preferred.
  

• Hands-on experience with Quote-to-Cash and Order Operations processes.
• Exposure to quotes, sales orders, recurring billing, pricing models, and fulfillment activities.
• Practical experience using CRM, ERP, CPQ, and financial systems.
• Experience collaborating with Sales, Professional Services, Procurement, and other internal teams.
• Development of customer service, analytical, problem-solving, and organizational skills.

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