Federal Field Engineer (Washington DC Area)

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

As a Federal Field Engineer within the Federal Region Field Technical Services Department, you will support the implementation and integration of complex, worldwide communication solutions across both Pre-Sale and Post-Sale phases at the Federal Managed Zone Core in Lanham, Maryland. USFGMD delivers high-quality products, systems, and services through a skilled, diverse workforce focused on business growth and total customer satisfaction.

• System Maintenance & Operations: Maintain, test, optimize, and document complex communications systems and software applications, ensuring peak operational performance.
• Infrastructure & Network Provisioning: Provision communication system infrastructure and maintain server hardware, operating systems, and software infrastructure, including LAN/WAN networks, routers, switches, firewalls, and cabling.
• Advanced Troubleshooting & Technical Support: Perform expert troubleshooting for software-driven electronics, system/application issues, RF and Broadband architectures (digital P25, data infrastructure, and legacy analog systems), antenna networks, transmitters, receivers, and packet switching techniques.
• Preventative Maintenance & Analysis: Conduct routine preventative maintenance procedures with a focus on trend analysis and meticulous documentation to guarantee ongoing system reliability.
• Cross-Functional Collaboration: Partner with engineering, project management, and sales teams to deliver and support advanced communication solutions that meet or exceed customer requirements.
• Client & Stakeholder Engagement: Apply strong interpersonal and self-management skills to collaborate effectively with Motorola clients, internal service teams, and external subcontractors.
• Reporting & Documentation: Generate comprehensive weekly progress reports detailing system status, key activities, and accomplishments.

Specific Knowledge/Skills:

• Associate degree (2-year) in Electronics or IT preferred, or equivalent practical/on-the-job experience.
• CompTIA Security+ or related professional certifications are highly desirable.
• Proficiency in computer network installation, configuration, and maintenance including cabling, routers, switches, firewalls, and bridges.
• Strong understanding of wired communications networks, including Local Area Networks (LAN) and Wide Area Networks (WAN).
• Hands-on experience with logging/recording systems, RF interfaces, wired/wireless communication systems, and network infrastructure.
• Computer literacy with strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, and Access).
• Current, valid driver’s license with a clean driving record.

Personal Traits:

• Strong self-management and interpersonal communication skills, with the ability to build effective relationships with customers, subcontractors (MSS), internal sales, engineering, project management, and customer service teams.
• Self-motivated and autonomous, capable of performing duties efficiently with minimal direct supervision.
• Strong problem-solving skills to resolve customer issues quickly and calmly under pressure.
• Excellent oral and written communication skills, combined with a high sense of urgency, strong work ethic, and results-driven mindset.

Work Structure & Logistics:

• Schedule: Standard 5-day, 8-hour-per-day schedule (40 hours/week). Exact hybrid/remote breakdown to be determined by leadership.
• Travel & Mobility: This position is located in the Washington DC area.  The applicant must be willing to travel and be self-motivated. Requires local travel to customer sites, including Washington, DC facilities and the Federal Technical Center (FTC). The Federal Field Engineer will utilize a personal vehicle and receive standard mileage reimbursement.

Candidate Qualifications, and Specific Skills:

• Core Aptitude: Highly task-focused individual with strong written, verbal, and interpersonal communication skills.
• Technical Readiness: Basic technical background on Day 1 with the ability and willingness to learn complex P25 radio systems, patching workflows, and R56 standards on the job.
• Industry & Operational Fluency: Familiarity with crisis management and public safety operational environments (e.g., dispatching centers, emergency management operations, or command center environments).
• Clearance: Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s), and the ability to pass a law enforcement background check. Must have a current, valid driver’s license. 

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

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Target Base Salary Range: $75,000 USD - $95,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

• 3+ years of experience in one of the following: LMR, Telecommunications, Public Safety, Engineering, Networking equipment, Lifecycle Services, Account Management, Management, Customer Service, Sales, Customer Support, Customer Account Management, Project Management, Public Safety, Military or Technical Sales.
• Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contracts.
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.