Operations Supervisor - Patient Transport - Full Time - Jeff Hwy

Required - High School diploma or equivalent

Preferred - Additional degrees,  business training experience and/or certifications may be combined to meet minimum qualifications.

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, Virginia, Washington, D.C., and United States Minor Outlying Islands, or any location outside of the United States.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Required - 4 years related experience with two years of service or hospitality supervisory experience.

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Knowledge of regulatory environment.
• Knowledge of cleaning chemicals and proper use and maintenance of power equipment, such as automatic scrubbers, carpet shampooer, etc.
• Knowledge of proper floor care and care of carpet textiles, upholstery fabrics, wall and floor coverings, wood, and synthetic finishes.
• Strong supervisory skills.
• Service recovery and conflict mediation skills.
• Ability to travel throughout facility approximately 90% of time.

• Supervises, trains and develops department staff.
• Oversees customer service, interaction and assistance.
• Completes departmental reports and works on special projects as assigned.
• Conducts training with new staff and ongoing as needed.
• Maintains Environmental Services equipment and supplies.
• Develops personnel to ensure adequate staffing.
• Ensures compliance with federal, state and local regulations as well as overall department safety.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.