Network & Infrastructure Engineer

ROLE OVERVIEW: Implements, maintains and troubleshoots network and infrastructure services to ensure secure, stable and available connectivity, systems and end-user services. KEY RESPONSIBILITIES: • Configure, monitor and maintain network services including routing, switching, wireless, WAN/SD-WAN, VPN and firewalls. • Administer and troubleshoot servers, virtualization, storage, backup, directory services and related infrastructure within the agreed scope. • Monitor performance, availability and capacity; investigate incidents and implement preventative improvements. • Support infrastructure changes, upgrades, installations, migrations, patching and lifecycle management. • Maintain network diagrams, configurations, asset records, technical documentation and operational procedures. • Apply access controls, hardening, backup and recovery practices in coordination with cybersecurity and IT teams; participate in an on-call rota if required. Requirements ESSENTIAL REQUIREMENTS: • Hands-on experience with enterprise networking and infrastructure technologies relevant to Cisco networking, Fortinet firewalls and Microsoft infrastructure; equivalent enterprise platforms acceptable. • Working knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switching, firewalls and VPNs, as applicable to the role. • Experience with Windows Server, Linux, VMware/Hyper-V, enterprise storage, Veeam backup and Active Directory. • Strong troubleshooting, documentation, change-management and incident-handling skills. • Ability to work within security, access-control and service-management procedures. PREFERRED / ADDITIONAL QUALIFICATIONS: • Relevant certifications such as CCNA or CCNP; Microsoft and VMware certifications desirable. • Experience with monitoring, configuration management, disaster recovery and ITSM tools.