Senior Specialist, HR Operations, CBA

CanadaRemoteFull-timesenior

OperationsOperations Specialist

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Quick Summary

Overview

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Specialist, HR Operations, CBA based in Canada.

Technical Tools

OperationsOperations Specialist

As a Senior Specialist, HR Operations, you will lead the coordination and implementation of collective bargaining changes across a complex, highly unionized workforce. You will support the administration of approximately 70 collective agreements, ensuring negotiated provisions are accurately translated into operational and system requirements. Working closely with Labour Relations, Human Resources, Payroll, Benefits, Operations, and Technology teams, you will help maintain compliance and consistent service delivery. You will oversee implementation plans, manage timelines and dependencies, and monitor risks to ensure changes are delivered accurately and efficiently. The role also offers opportunities to improve HR operations through standardization, process simplification, and automation. Your work will help strengthen organizational effectiveness while supporting a reliable and employee-focused HR function.

Coordinate the implementation of negotiated collective agreement changes across approximately 70 bargaining units, ensuring consistent execution and alignment with organizational priorities.
Analyze ratified collective agreements to identify their impacts on HR processes, payroll, benefits, scheduling, workforce management, and HR technology systems.
Translate collective agreement provisions into clear business and system requirements to support accurate implementation across cross-functional teams.
Manage end-to-end implementation activities, ensuring deliverables meet established service level agreements and operational timelines.
Develop detailed implementation plans covering timelines, dependencies, resource requirements, and risk mitigation strategies.
Monitor project progress, testing activities, risks, dependencies, and issue resolution to ensure negotiated changes are deployed accurately and on schedule.
Lead process improvement initiatives by introducing standardized procedures, templates, and automation opportunities to improve efficiency, consistency, compliance, and scalability.
Develop and deliver communication, training, and change management strategies to prepare stakeholders, encourage adoption, and support successful implementation.

Requirements

~1 min read

Bachelor's degree in Human Resources, Business Administration, or a related discipline, or an equivalent combination of education and professional experience.
At least 5 years of experience in Labour Relations, Human Resources, Project Management, HR Operations, HRIS, or a related field.
Experience working in complex, highly unionized environments involving multiple collective agreements and bargaining units.
Demonstrated ability to interpret and administer collective agreements and support the implementation of negotiated changes.
Proven project management experience, including coordinating multiple stakeholders, managing competing priorities, and delivering within tight timelines.
Strong experience leading cross-functional initiatives involving Human Resources, Labour Relations, Payroll, Operations, and Technology teams.
Ability to build collaborative partnerships and influence stakeholders at different organizational levels.
Experience identifying and implementing process improvements, including standardization, simplification, and automation initiatives.
Excellent organizational and project management skills, with the ability to manage multiple concurrent initiatives while maintaining accuracy and attention to detail.
Exceptional written and verbal communication skills, including the ability to translate complex information into clear, practical guidance.
Experience with Workday is considered a strong asset.