Assistant Facilities Manager / Bukit Merah

Job Title

Job Description

• Lead safe, secure and effective site operations across all contracted services, ensuring sufficient resources, statutory compliance, service continuity, and support for tenants and building users.
• Manage preventive, corrective, breakdown, minor, cyclical, improvement and DLP works; coordinate MSF-appointed contractors, specialists and service providers; and verify completed work and reports.
• Operate emergency call-out and escalation arrangements, lead first response and service recovery, and ensure incidents are reported, investigated and closed within contractual timelines.
• Maintain the Facilities Management and Operational Manual, maintenance plans, SOPs, asset and authority registers, certificate renewals, and audit-ready site records.
• Manage tenants and stakeholders professionally, including fit-out interfaces, facilities bookings, service requests, complaints, planned disruptions and formal written communications.
• Control budgets, procurement inputs, quotations, work orders, invoice verification and cost risks, while developing capital, maintenance, lifecycle and replacement plans.
• Use CFMS, inspections, KPI/SLA data, feedback and recurring-failure analysis to drive contractor accountability, root-cause actions and continual improvement

• Degree in Engineering (Mechanical, Electrical, Facilities Management, or related discipline).
• Minimum 5 years' experience in a similar role or property environment, including at least 2 years in local integrated facilities management.
• Strong leadership, contractor management, analytical and stakeholder communication capabilities.
• Ability to respond effectively to emergencies, breakdowns, and urgent repair situations.
• Experience coordinating and managing subcontractors and vendors.
• Good organisational, problem-solving, and communication skills.
• Ability to work collaboratively with stakeholders such as Project Managers, clients, and service teams.

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