DevOps Engineer - HU

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, Israel and Japan. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work."

You're a senior infrastructure engineer who believes the best system is one that runs itself. You thrive on building automation that eliminates toil and designing for resilience at global scale. You're equally comfortable diving into a production incident and partnering with developers to make their lives easier. You enjoy coaching fellow DevOps Engineers and raising the capabilities of the whole team.

• 5+ years of hands-on DevOps or Infrastructure Engineering experience, owning production cloud environments at scale
• Hands-on experience with Kubernetes, Helm, Terraform, Ansible, and AWS and/or Azure
• Experience managing production data stores and messaging systems (e.g., SQL/NoSQL databases, key/value stores, AMQP, MQTT)
• Experience with observability tooling (e.g., Prometheus, Mimir, Thanos, Grafana) and a solid understanding of SRE practice in a fast-growing SaaS environment
• Experience mentoring and coaching engineers, formally or informally
• Nice to have: scripting or programming experience in Go, TypeScript, Python, or Bash
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

• →Own the deployment, health, and continuous improvement of Tulip's multi-cloud, multi-region SaaS environments across the US, Europe, and Asia
• →Design and evolve cloud architecture for availability, stability, and performance as Tulip scales, and help shape the infrastructure roadmap with engineering leadership
• →Own and improve our CI/CD infrastructure, driving toward a fully automated software delivery lifecycle
• →Build automation tooling that reduces operational toil and increases developer velocity
• →Define observability standards, spot performance and capacity risks before they affect customers, and lead incident response and root cause analysis
• →Mentor junior and mid-level engineers, partner with application engineering teams, and take part in the on-call rotation

• Application Engineering and QA teams
• Edge & Hardware teams
• Product Management and Customer Support

We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered.

We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Private Healthcare insurance
• Company equity
• Virtual company events and happy hours
• Flexible work schedule and unlimited vacation policy
• Team Lunches in KFT Hub and office snacks
• Learning & Development benefits
• HU Eyeglass Benefit
• An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.