Operations Associate

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

• →Develop and maintain strong relationships with clients to ensure regular data delivery
• →Ensure high levels of accuracy and attention to detail in all correspondence and processes
• →Handle and resolve client queries promptly and effectively to ensure client satisfaction and maintain strong relationships
• →Collaborate with internal stakeholders and teams to coordinate efforts and achieve the best outcomes for our clients
• →Identify and escalate client issues to your Line Manager or Senior Colleagues when necessary, ensuring they are addressed promptly and effectively
• →Demonstrate accountability by taking ownership of tasks and responsibilities, ensuring deadlines are met, and maintaining high quality in all work outputs
• →Maintain a continuous focus on delivering excellent client service to ensure the Company is well regarded by our clients
• →Proactively use initiative to solve queries, ensuring efficient and effective resolution to enhance client satisfaction and operational smoothness
  

• Competitive Compensation: We offer a salary package that reflects your skills and experience, ensuring you are rewarded for your efforts
• Hybrid Working: Benefit from the flexibility of a hybrid work model, allowing you to balance the comforts of working from home with the collaborative environment of the office.
• Professional Growth: We are committed to supporting your professional development and career advancement, including assistance in pursuing relevant qualifications that interest you
• Benefits Portal: Access a comprehensive benefits package that includes a competitive pension, dental insurance, cycle-to-work scheme, healthcare cash plan, interest-free travel season tickets and tech purchases, a local gym subsidy, and much more.
• City Centre Office: Enjoy our modern office located in the city centre of Bristol, with regular team and company socials to enhance collaboration and foster a vibrant workplace culture.

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. 

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.