Shift Manager

DP World is looking for an experienced Shift Manager to oversee daily operations within its logistics operation, ensuring activities run smoothly, safely and efficiently. This is an opportunity to play a key role in managing operational performance, coordinating teams and ensuring customer requirements are consistently met.

Reporting to the Operations Manager, you’ll provide effective leadership to Warehouse Managers and operational teams, managing resources, resolving operational challenges and driving performance throughout your shift.

• Oversee the day-to-day activities of the logistics operation, maximising scheduling efficiency and ensuring the timely delivery of commodities to customers.
• Coordinate with customers to manage scheduling, maintain service levels and ensure schedule adherence, responding to changing operational requirements and resource needs.
• Monitor operational performance against targets, identifying issues and implementing corrective actions where authorised, escalating concerns to management when required.
• Lead the response to operational disruptions, implementing contingency plans, troubleshooting issues and coordinating activities during system failures or other incidents.
• Identify potential operational risks, escalating issues to local and senior management and contributing to post-incident reviews and continuous improvement initiatives.
• Provide effective leadership to Warehouse Managers and operational teams, setting clear expectations, enforcing company standards and leading by example.
• Promote a safe, professional and customer-focused working environment, ensuring compliance with company policies, procedures and health and safety requirements.

• →Experience in a professional operational management role, ideally within the automotive or logistics industry.
• →Strong understanding of logistics operations, scheduling, resource coordination and operational performance management.
• →Proven leadership skills, with the ability to manage, motivate and coordinate teams in a fast-paced operational environment.
• →Strong problem-solving and analytical abilities, with the confidence to assess complex situations, make informed decisions and manage operational challenges.
• →Excellent communication and interpersonal skills, with the ability to engage effectively with customers, colleagues and senior management, including handling sensitive issues and complaints.
• →Strong organisational skills and the ability to interpret complex information, identify risks and drive effective solutions.
• →Proficient IT skills, including Microsoft Office, spreadsheets, databases and electronic record-keeping.

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

#LI-JH1