Coverage Lab Courier - Riedman Campus & Elmgrove (Part-Time, Variable Shifts)

The Laboratory Coverage Courier executes courier route assignments maintaining specimen integrity in conjunction with NYS Health Department Regulations. Couriers must perform duties in a professional and courteous manner, promoting superior customer service and relations. By providing a flexible availability throughout the week and a wealth of route knowledge, our Coverage Couriers play a vital role in excellent and reliable patient and client services.

• →Execute courier route assignments while driving a company vehicle maintaining specimen integrity in conjunction with NYS Health Department Regulations.
• →Expedite pick-up and delivery of priority specimens. Courier shifts and routes will vary and change based on health system needs.
• →Communicate regularly while executing route with Logistics Dispatch via Bluetooth mobile phone in vehicle.
• →Conduct the operation of company vehicle complying with all federal, state, and highway regulations.
• →Ability to perform independently, responsible for using sound judgment and problem-solving skills in relation to client issues.
• →Understand and follow company policies and procedures and respect patient confidentiality.
• →Document pick-up and delivery details carefully on Route Sheet and notify the coordinator of any equipment maintenance requirements.
• →Perform departmental procedures ensuring compliance with corporate, state, federal, OSHA and customer specification.
• →Access, navigate and send/forward correspondence through computer related programs such as the Internet and E-Mail as well as maintain online Mandatory Education Requirements.
• →Participate in the training of new staff.
• →Assist with route development and look for opportunities for efficiencies.
• →Serve as a backup to the Lead Courier when operational needs arise.
• →Additional duties as assigned.
  

• Valid New York State Driver’s License required
• Previous customer service related work experience
  

• Friendly, kind and customer service oriented
• Excellent communication skills
• Ability to work independently and make decisions
• Flexible availability
• Rochester area geographical knowledge preferred
• 1yr RRH Logistics Courier experience

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.